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Customer Service Computer

Location:
Charleston, IL
Posted:
September 30, 2012

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Resume:

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Site Language

ENEnglish

Francisco Jaramillo

"Accurate, professional, reliable, and affordable Translations Services"

FJ Translations

United States

Mother Tongue: Spanish

Time zone: not defined

Available

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TCTerms Score: 99

Services Specialization Background Soft & Platform

Contact Information

Address: 1023 Woodberry Ln., Charleston, Illinois 61920, United States

Phone: 217-***-****

Joined: Friday, November 02, 2007, last update Tuesday, October 04, 2011

Preferred E-mail of Francisco Jaramillo: send a message

Website: http://www.fjtranslations.com

Working language pairs and rates:

Preferred currency: USD

Min. rate

per word

Min. rate

per hour

English > Spanish 0.06 USD 15.00 USD

Spanish > English 0.06 USD 12.00 USD

Language locales: English United Kingdom, English United States, Spanish Ecuador,

Spanish MexicoServices

Closed Captioning, Editing, Interpreting, Interpreting Conference, Interpreting

Court/Legal, Interpreting Medical, Interpreting Phone, Localization, Other,

Proofreading, Subtitling, Teaching, Translation

Specialization

Medicine, information technology, sales/marketing, finance, education, biomedical, legal,

government, research, and more.

Subject Areas

Advertising, Agriculture, Anatomy, Animal Sciences, Architecture, Art, Astronomy,

Atmospheric Sciences and Meteorology, Automotive, Banking and Financial, Bible and

Biblical Studies, Biochemistry, Biology, Biomedical, Biotechnology, Buildings, Business

Administration and Management, Business General, Chemistry, Child Care, Computer and

Information Sciences, Computer Engineering, Computer Games and Gambling, Electronic Games,

Games of Chance, Culinary Arts, Data Communications, Ecology, Economics, Education,

Electrical Engineering, Engineering, Entrepreneurship, Environmental Science, Ethnic and

Cultural Studies, Film and Cinema Studies, Finance, Fire Protection, Food Sciences,

General, Genetics, Geography, Geology, Health, Heating, Air Condition and Refrigeration,

History, Hospitality, Information Sciences and Systems, Internet, Law and Legal,

Mathematics, Medicine Dentistry, Medicine Pharmacology, Medicine Psychiatry,

Medicine Public Health Education and Promotion, Medicine Social Psychology, Medicine

Toxicology, Medicine (General), Molecular Biology, Music, Organic Chemistry, Patent

Translation, Photography, Physical Education Teaching and Coaching, Physics, Psychology,

Radio and Television Broadcasting, Religion, Religion and Religious Studies, Science

(General), Sociology, Software Engineering, Sport and Fitness, Telecommunications,

Theology and Theological Studies, Tourism and Travel, Transportation, Veterinary, Zoology

Background

Professional Resume (45 Kb, English)

Francisco J. Jaramillo

1023 Woodberry Ln. Home Phone: 217-***-****

Charleston, IL 61920 Email: *************@*****.***

OBJECTIVE

To obtain a position that will allow me to utilize my knowledge and skills, as well as my

college degree and A+ certification, to help a company run efficiently and productively.

WORK EXPERIENCE

Help Desk AnalystInnovative Staff Solutions (Charleston-Mattoon, IL) April 2009Present

Provides quality customer service and technical support to Consolidated Communications

customers.

Applies understanding and knowledge of various technical services to troubleshoot and

resolves problems.

Coordinates referrals when necessary and assures that tickets are completed in a timely

manner.

PC Technician (Charleston, IL Freelance Consulting) Oct. 2003 ongoing

Build, troubleshoot, repair, support, upgrade, maintain, and network PCs

Provide on-site assistance to customers

Recommend hardware/software products

Design and develop websites for individuals and small businesses

Freelance Translator (Charleston, IL Freelance Consulting) Oct. 1998 ongoing

Manage, coordinate, translate, and edit numerous English/Spanish projects. Completed

projects for various individuals and companies such as: American Equipment Company,

California Jammin Traffic School, CD Label Corps, Dreaming Tree Films, East West Resorts,

Eprize, Globus Estates, Cambridge BrickHouse, Inc., North American Baptist Conference,

Rich Products Inc., CeeTox, Inc., and many more.

Web master WEIU 51 (Charleston, IL) Dec. 2005May 2006

Update, upgrade, and maintain several WEIU 51 websites

Edit/upload new information and remove old information

Provide suggestions and new ideas for the website improvement

Data TechnicianMPI Research (Mattawan, MI) Oct. 1998Oct. 2002

. Collect, compile, review, proof, and edit non-clinical toxicology research data

. Help resolve problems on study-specific issues and recommended process improvements

. Work together with Study Directors, Toxicologists, Laboratory Personnel, and

Management, and participated in pre-initiation and other study-related meetings including

client visits

. Produce comprehensive tables, reports, and graphical figures of statistical data

. Demonstrate attention to detail, and computer proficiency (Microsoft Office), as well

as time management, organizational, and excellent communication skills

Spanish Instructor Peace Corps (Quito, Ecuador) Feb. 1993 May 1998

Develop and implemented Spanish language learning plans

Teach intensive Spanish language classes to trainees and volunteers

Evaluate progress and technical language capacity of trainees

Assist Community Based Spanish Training Program

COMPUTER SKILLS

Windows 2000/XP/VISTA/WINDOWS 7 and Open Linux Operating Systems, Web Design, XHTML, Java-

Script, Fireworks, Dreamweaver, Networking, Systems Analysis & Design, Lotus Notes,

Microsoft Office, OpenOffice, Provantis Biomedical Software, Internet Explorer and Mozilla

Firefox web browsers.

CERTIFICATIONS

. CompTIA A+ Certification

EDUCATION

Kalamazoo Valley Community College GPA: 3.68

Associate of Applied Science Computer Information Systems December 2003

Universidad Central del Ecuador

Biochemistry - 2 years of coursework October 1993 to July 1995

COURSE WORK

Computer-Related

General/Business Administration

Business Computer Applications

Java Script

LANS with Microsoft

Micro Systems Development

Networking Essentials

PC Database Programming

PC Hardware

PC Operating Systems

Principles of Web Design

Programming Logic

Systems Analysis/ Design

UNIX/Linux Operating Systems

Visual Basic

Web Page Coding (XHTML)

American Government

Business Financial Records

Business Principles and Practices

College Writing I

Intermediate Algebra

Personal Keyboarding

Public Speaking

Social Science

Technical WritingReferences available upon requestSoftware

Adobe Acrobat

Adobe Illustrator

Adobe InDesign

Adobe Photoshop

Open Language Tools

PowerPoint

TRANS Suite 2000

Microsoft Office 2011, Word Magic Tools Professional 6.0, Macromedia Dreamweaver,

Macromedia Fireworks, Internet Explorer 9, Google Chrome, Firefox, Open Office, Windows

XP/7, Adobe Photoshop, Adobe Acrobat X, XHTML, Java-Script.

Platform & hardware

Windows 7, Intel Core Duo custom built PC computer,

Payment Options

Francisco Jaramillo accepts payments through the following payment processors:

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