Allen Hollifield
Email: ********@**************.***
Address:
City: Ocala
State: FL
Zip: 34480
Country: USA
Phone: 727-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Accomplished Manager with extensive experience in front-of-house and back-of-house operations. A proven ability to cut costs and decrease staff turnover. Hard working, hands-on with very high integrity, a passion for getting it right the first time and making sound decisions. A leader in guest satisfaction, guest count growth, check average increase and profit margin growth. Dedicated to be an inspirational leader for my team in order to build a guest focused culture to achieve excellent results and loyalty from both team members and guests.
Educational Background:
High School Dipolma from Lakeland Sr. High School, Lakeland FL 1/2001 to 6/1983 (General)
High School Dipolma from Rollins College, Lakeland FL 1/2001 to 9/2012
High School Dipolma from PCC, Lakeland FL 1/2001 to 9/2012
High School Dipolma from Lakeland Sr. High School, Lakeland FL 1/2001 to 9/2012
Job History / Details:
Executive Summary
Accomplished Manager with extensive experience in front-of-house and back-of-house operations. A proven ability to cut costs and decrease staff turnover. Hard working, hands-on with very high integrity, a passion for getting it right the first time and making sound decisions. A leader in guest satisfaction, guest count growth, check average increase and profit margin growth.
Dedicated to be an inspirational leader for my team in order to build a guest focused culture to achieve excellent results and loyalty from both team members and guests.
Core Qualifications
Employee scheduling
Policy/program development
Consistently meet goals
Cross-functional team management
Staff development
Communication skills
Purchasing
Community relations
Strong generational training
Staff training/development
Budget development
Inventory control
Guest count forecasting
Food safety and sanitation
Multi-million dollar P&L management
Guest relations
Human resources
Labor management
Extensive diversity training
Professional Experience
August 1988 to Current
Darden Orlando, FL
Sales, Service, Culinary and General Manager
Accomplished in every management position in 25 year career with Olive Garden Italian Restaurants.
Certificate of achievement from Rollins College - Embracing Leadership Excellence Manager Program for Olive Garden.
Graduate of the Culinary Institute of Tuscany, Italy, 2007 for Olive Garden.
Three new restaurant openings.
Thorough knowledge and success in reducing costs including food waste, and labor hours, guest count and sales increases, team member turnover and top ten percent in company for guest satisfaction.
Lead teams of over 120 team members.
June 1985 to July 1988
Peace River Country Club Bartow, FL
Manager
Managed all aspects of club from restaurant to memberships. Worked with world class chef's and learned professional cooking and preparation techniques. Developed new inventory controls that lowered costs by twenty percent.
Education
2007 Culinary Institute of Tuscany, Tuscany
Culinary and Beverage
Graduated from Olive Garden's Culinary Institute of Tuscany. Only top performing leaders in the company are selected to attend.
2007 Rollins College Orlando, FL
Leadership
Certificate of Achievement of Olive Garden's Embracing Leadership Excellence Manager Program.
PCC Winter Haven, FL
Business
1983 Lakeland Sr. High School Lakeland, FL
High School Diploma General
Lettered in both football and baseball.
Affiliations
I have worked with many community organizations such as, The Leukemia Society of America, leading our drive with Pasta for Pennies. Local ARC chapters, local hospice and many other fund raising activities in the communities I have worked in order to give back to the communities I operate in.