Customer Service High School

Alicia Holland

Email: ********@*********.***

Address:

City: Antioch

State: CA

Zip: 94509

Country: USA

Phone: 925-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Nursing and assisting with more than 4 years of experience. I do excellent at juggling multiple tasks and working under pressure. I love to learn new things and expand my education. I'm a fast learner and hard worker.

Educational Background:

High School Dipolma from A.E.V.T.I, Antioch CA 1/2001 to 8/2010 (VETERINARY)

Job History / Details:

Summary

Nursing and assisting with more than 4 years of experience. I do excellent at juggling multiple tasks and working under pressure. I love to learn new things and expand my education. I'm a fast learner and hard worker.

Highlights

.Urgent care training

Problem solving skills

Veterinary nursing

Animal Law & Ethics

Certified in C.P.R

Crime scene investigation training (minimal training)

Certified Vet Assistant

Accomplishments

Graduated from a.e.v.t.i ( amers emergency veterinary training institute).

I received my veterinary assisting certificate as well as my basic C.P.R Certificate for animals in June 2011.

Experience

January 2010 to August 2011

A.M.E.R.S Animal Ambulance Antioch, ca

nurse

I was a nurse on call for amers animal ambulance . We did critical care transports all over California. I successfully cared for a renal failure patient that was transporting from Carmel to U.C Davis for a transplant it was a 12 hour journey i kept him level at 13 years of age. I have experience and extensive training in professionalism and animal rights i've dealt with cases that we transported ending up to be animal neglect cases. I was the on nurse along with my ceo of the company who was the driver, i gained allot of critical care experience through this job it was fast paced and i loved it ! I am no longer with the company due to the company loosing proceeds and the ambulance breaking down i was very sad !

April 2010 to July 2011

Well Pet Pittsburgh, ca

veterinary assistant

I did my internship and externship here, I gained allot of experience in everything here they supported my education and Drive to succeed and continued my education. I assisted in surgery clinics i prepped all patients male and female for spaying and neutering, i did radiation therapy on all kinds of patients, vaccinations, care of I.C.U patients, and recovery patients, i have fox tail removal experience and even helped dr. heart remove coagulated pyo from a old cats neck that was the size of a cantaloupe! I've removed drains and changed bandages as well i've drawn blood etc.. I have gained allot of training and experience here !

January 2007 to December 2010

Banfield The Pet Hospital ca

vet assistant / secretary

I started as a secretary and worked my way into assisting . I did all the same things previously listed, i also assisted the vet with vaccines, x-ray, we did medicated dips, i did stocking and receiving of all medical equipment and supply's . I closed and opened the hospital. Answered heavy phones, checked clients and patients in cared for emergency's and clients dealing with fatal accident patients or pets being euthenized for medical purpose, also patients hit by cars or in dog fights. I am familiar with infectious disease and transmission i studied it and microbiology in school ... i am very familiar with parvo as well .

February 2005 to March 2007

Jmak Real Estate Antioch, ca

secretary

Heavy phones, set appointments, show property's, and stocking and receiving supply's .

Education

2011 A.E.V.T.I ANTIOCH, CA

certificates VETERINARY

animal law & ethics, husbandry, veterinary nursing, medical terminology, transmission and prevention of infectious disease, animal restraint, front office procedures and practice routines, animal related crime scene investigation, & critical care training.

Candidate Resume - Cody W Long

Contact Information -

Email: ********@*****-*******.***

Address:

City: Wilbraham

State: MA

Zip: 01095

Country: USA

Phone: 413-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Talented Customer Service Associate / Manager skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.

Educational Background:

High School Dipolma from Minnechaug regional high school, MA 1/2001 to 6/2010 (general)

Job History / Details:

Summary

Talented Customer Service Associate / Manager skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.

Highlights

MS Word, MS PowerPoint

Intermediate Computer Fixes

Leading by example

Building sales

comfortable working with others/alone, Determination To get job done right and safely.

Managing large and small groups

Cash handling experience

Customer service

Accomplishments

In high school i started up and ran the skateboarding club, others before me had tried to start one up but i was the only one to write a proposal and get it approved by the school board.

Promoted at GameStop in only 6 months to a manager position. In my time with Gamestop, i worked 5 different stores in my district on and off. I worked and managed 3 of those stores on a regular basis.

Experience

June 2012 to Current

2nd assistant Holyoke, Ma

Zumiez

I do all the functions for opening/ closing my store, also manage others on a daily bases.

I also process and put away all shipment everyday, along with that is changing different clothing sections to make sure the newest product is showing in the sections/windows.

I am responsible for making sure we are always running a sales gain when I am on my shift, making sure every is selling the most product, and doing there job to the fullest of there capabilities.

June 2011 to June 2012

Senior Game Advisor Springfield, Ma

Gamestop

I was responsible for managing others, bank deposits, running the store alone, and also opening/closing my store or others.

I also maintained the store, make sure the games are where they should be, putting shipment away, also making sure the store is neat and clean for the customers.

April 2011 to August 2011

Team member Springfield, Ma

Lowes

My responsibilities were to take care of customers, make sure my work area is clean.

Made sure everything was stocked to the fullest.

Helped out as a cashier if the line got to long.

I also did some assembly work for lawnmowers/grills/picnic tables

November 2010 to December 2010

Drivers assistant West Springfield, Ma

United Parcel Service (UPS)

My responsibilities on the truck was to deliver the package from the truck to House/Business, get signatures if required, and do this all safely.

Education

June 4, 2010 Minnechaug regional high school,

High school diploma

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