High School Customer Service
Resume:
Mike D. Oliver
Email: ********@**************.***
Address:
City: Pell City
State: AL
Zip: 35125
Country: USA
Phone: 205-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Reliable, and skilled repair technician with strong mechanical aptitude; has over 15 years hands-on experience repairing autos, RVs, and other equipment as well as management and supervisory experience
Educational Background:
High School Dipolma from Lexington High School, Lexington IL 1/2001 to 5/1997 (General Diploma)
High School Dipolma from Heartland Community College, Lexington IL 1/2001 to 9/2012
Job History / Details:
Summary
Reliable, and skilled repair technician with strong mechanical aptitude; has over 15 years hands-on experience repairing autos, RVs, and other equipment as well as management and supervisory experience
Skills
Strong mechanical aptitude
Equipment problem resolution
Strong work ethic
Customer service experience
Strong initiative
Schematics reading
Supervisory experience
Troubleshooting expert
Strong team player
Technical school training
Hydraulic activity skills
Computer proficient
Accomplishments
Business Development:
Successfully started and grew independently owned mobile RV repair business
Management and Leadership:
Increased billed labor hours, achieved profitable shop margin, and trained 3 new employees while Service Manager with Suncoast RV
Customer Service:
Built strong, referral business by treating customers fairly and always maintaining honest & ethical practices
Mechanical and Equipment Experience:
Maintained RVs for county and city municipalities, Auburn University as well as hundreds of individual RV owners
Experience
March 2006 to September 2012
M & C Mobile RV Service Pell City, AL
Owner & RV Technician
Troubleshooted electrical, plumbing and mechanical defects for RV components owned by individuals and businesses on-site within 100 mile radius of home office
Contracted with numerous extended warranty companies and OEMs in RV industry as a certified repair facility
Trained and development several part-time employees who previously had little mechanical knowledge
Maintained high level of customer satisfaction and repeat business as well as "word of mouth" referrals
October 2006 to July 2006
Suncoast RV Leeds, AL
Service Manager
Effectively managed 5 employees/technicians in all aspects of RV repairs & maintenance including pre-delivery inspections of recently purchased units
Prepared all necessary sales, warranty, employee and labor file and documents related to management duties
Assisted General Manager in finding areas in which to increase profitability of service shop and lowered unnecessary over-time hours of technicians
January 2005 to February 2006
Bill Andrews Auto Mall Lafayette, IN
Service Adviser
Schedule all auto repair appointments for customer repairs and pre-purchase inspections
Process warranty claims and adhere to proper guidelines for filing claims
Manage and distribute work to 4 mechanics as well as provide excellent customer service on a daily basis
June 2003 to December 2004
Bill Gardner's RV Supercenter Lafayette, IN
RV Technician
Troubleshooted electrical and mechanical defects for RV components on customer repairs as well as recently purchased units
Delivered and set-up newly purchased RVs and instructed new owners on how to operate new RV
March 2000 to June 2003
Pontiac RV Pontiac, IL
RV Technician
Troubleshooted electrical and mechanical defects for RV components on customer repairs as well as recently purchased units
Delivered and set-up newly purchased RVs and instructed new owners on how to operate new RV
November 1998 to March 2000
Neldner Ford Sales, Inc. Lexington, IL
Auto Mechanic
Assisted customers with diagnosing and trouble-shooting automobile repairs
Provided regular maintenance and repairs of automobiles for customers
Operated tow-truck for roadside assistance provided by shop
Education and Training
1995 Lexington High School Lexington, IL
High School Diploma General Diploma
1997 Heartland Community College Lexington, IL
Computer Science
Candidate Resume - Kehinde Winsala
Contact Information -
Email: ********@***********.***
Address:
City: Newark
State: NJ
Zip: 07103
Country: USA
Phone: 973-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
A dependable and result oriented person who displays excellent front and back office experience.Effectively organizes, coordinates and complete tasks in accurate and timely Manner.
Educational Background:
High School Dipolma from Seton Hall University, South Orange NJ 1/2001 to 5/2012 (Nursing)
High School Dipolma from Olabisi Onabanjo University, South Orange NJ 1/2001 to 9/2012
High School Dipolma from St David's High School, South Orange NJ 1/2001 to 9/2012
Job History / Details:
Professional Summary
A dependable and result oriented person who displays excellent front and back office experience.Effectively organizes, coordinates and complete tasks in accurate and timely Manner.
Licenses
CPR certification (BLS)
Skill Highlights
Data entry specialist
HIPAA Regulations
Committed to quality assurance
Professional Experience
January 2012 to 9/28/2012 12:00:00 AM
Trinitas Hospital Elizabeth, New Jersey
Student Nurse
Clinical Training
Strong analytical skills,capable of assessing conditions and implementing appropriate intervention.
Measured vital signs,such as pulse rate, temperature,blood pressure and weight and height.
Maintained patient health records and produced detailed and accurate reports to charge Nurse
October 2010 to January 2012
Our House Inc Murray Hill, New Jersey
Skill Instructor
Ensuring member's health, safety, and welfare including appropriate medication administration.
Ensuring compliance with the annual Individualized Habilitation Plan process for members.
Providing direct assistance to residents including but not limited to assistance with activities of daily living, food shopping, and transportation to medical appointments.
Monitoring for and providing basic counseling for inappropriate behaviors.
Maintaining agency standards through strict adherence to licensing policies.
Maintaining program standards of operation and development.
March 2002 to January 2007
UAC Foods Ojota, Lagos
Production Techincian
Follow company standard operating procedures for the manufacture of products
Observe and monitor the quality of raw finished goods before, during, and after production
Record information on batch records, equipment and cleaning logs, and other documents
Enter data into Oracle to generate reports
Maintain inventory of processing supplies
Compile with current Good Manufacturing Practices (cGMPs) and ISO requirements
Education and Training
2013 Seton Hall University South Orange, New Jersey
Bachelor of Science Nursing
2001 Olabisi Onabanjo University Ago-Iwoye, Ogun State
Bachelor of Science Food Science and Nutrition
1988 St David's High School Obeomu, Osun State
High School Diploma
Community Service
Classroom Aide, St. Leo catholic school, 2009-2010
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