Customer Service Manager

Kenneth Carman

Email: abos9o@r.postjobfree.com

Address:

City: Crestwood

State: KY

Zip: 40014

Country: USA

Phone: 502-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer Service Representative who achieves high levels of customer satisfaction.

Educational Background:

High School Dipolma from Bellarmine College, Louisville KY 1/2001 to 5/1985 (Business Administration)

Job History / Details:

Summary

Customer Service Representative who achieves high levels of customer satisfaction.

Highlights

Cash handling expertise

Exceptional customer service

Sales expertise

Accounting systems and software

Ledger and balance sheet competency

Strong sense of banking ethics

Cheerful

Accomplishments

Consistently achieves high marks in customer service in both the retail sector and banking sector throughout my career.

Experience

October 2011 to 10/9/2012 12:00:00 AM

Kohl's Department Stores Louisville, KY

Customer service, floor associate

Responsible for delivering exceptional customer service while maintaining the sales floor. Other duties including running cash registers, floor stocking, ticketing merchandise, and more as directed by management.

June 2012 to May 2011

Carman Photography Crestwood, KY

Photographer and Owner

Owner and photographer. Responsible for all aspects of business including customer service, cash handling, tax reporting, and all daily operations.

June 1999 to May 2000

Credit Union Service Center Louisville, KY

Assistant Branch Manager and Teller

Responsible for cash balancing of the branch, ensuring member transactions are completed in a timely and accurate manner, ensuring the accuracy of daily transaction reports when the branch manager was off duty, and reporting to the Board of Directors on a regular basis.

October 1998 to May 1999

Speedway LaGrange, KY

Assistant Manager

Assist the store manager with daily transaction reports, cash drawer balancing, stock replenishment orders, and all other functions necessary for daily store operations.

June 1996 to June 1998

Kohl's Department Stores Louisville, KY

Customer service and department supervisor

Provide customer service while also maintaining floor stock, ensuring neat display of merchandise, replace lost tickets on merchandise, and other duties as assigned by management.

May 1990 to July 1997

C. Lee Cook Employees Credit Union Louisville, KY

General Manager and teller

Executed member transactions including opening of accounts, deposits, withdrawals, loan applications, and loan payments.

Reported to the board of directors on a regular basis regarding policies and procedures of the credit union as well as provided timely financial reports to the board and regulatory agencies.

Performed other duties as assigned by the Board of Directors to maintain records and assure timely reporting as required by regulatory agencies.

Education

1985 Bellarmine College Louisville, KY

Bachelor of Arts Business Administration

Course is business including accounting, banking, finance and financial analysis, and business law.

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