Customer Service High School

Beigie Daramy

Email: ********@*********.***

Address:

City: Arlington

State: VA

Zip: 22206

Country: USA

Phone: 360-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated customer service representative with over three years retail experience in a fast-paced environment.

Educational Background:

High School Dipolma from Champlin Park High School, Champlin MN 1/2001 to 6/2002 (Business)

High School Dipolma from Rasmussen College, Champlin MN 1/2001 to 10/2012

High School Dipolma from Rasmussen College, Champlin MN 1/2001 to 10/2012

Job History / Details:

Career Overview

Motivated customer service representative with over three years retail experience in a fast-paced environment.

Core Strengths

Large cash/check deposits

Credit card processing

Multi-line phone usage

Adaptability

Conflict resolution

Conflict resolution

Creative problem solver

Strong organizational skills

Listening skills

Excellent communication skills

Active listening skills

Energetic work attitude

Strong client relations

Quick learner

Accomplishments

Customer Service

Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

Handled guest complaints, maintaining a positive dining experience for all rest.

Customer Follow-up

Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers over the phone regarding store operations, product, promotions and orders.

Work Experience

June 2012 to August 2012

First Response Inc Beaverton, OR

Security Officer

Security Officer On-site -Patrols assigned areas on foot, checking for fires, vandalism, suspicious activity or persons or safety/fire hazards,

Checks doors and windows of buildings to ensure they are tightly closed and locked; notes in written log any unlocked doors/windows; submits information to supervisor.

December 2011 to July 2012

KeyBank Portland, OR

Teller

Receives checks, cash, bankcards or other negotiable instruments in payment of fees or charges; verifies amounts and endorsements; issues receipts, Accepts checks for cashing; verifies endorsements and acceptability; makes change,Counts cash drawer upon opening to verify amount; ensures enough cash is kept in drawer for daily needs by ordering from vault.

September 2011 to May 2012

Kelly Services /Nike IHM Beaverton, OR

Customer Service Rep

Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales

Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations

Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales)

Seek an ongoing training and education to further develop expertise

August 2004 to September 2010

Reynolds Food Packaging Rogers, Mn

Office Clerk

Answer phones and transfer to the appropriate staff member

take and distribute messages

greet public and clients and direct them to the correct staff member

coordinate messenger service

receive, sort and distribute incoming mail

monitor incoming emails and answer or forward as required

prepare outgoing mail for distribution

faxing, scanning and copying of documents

maintain office filing and storage systems

update and maintain databases such as mailing lists, contact lists and client information

Educational Background

12 Champlin Park High School Champlin, Mn

High School Diploma Business

4 Rasmussen College Brooklyn Park, Mn

Bachelor of Science Business Management

2 Rasmussen College Brooklyn Park, Mn

Associate of Science HR

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