Customer Service Sales
Resume:
Christy Scales
Email: abos7t@r.postjobfree.com
Address:
City: St. Charles
State: MO
Zip: 63301
Country: USA
Phone: 314-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Results-driven Consumer Relations Representative with proven ability to establish rapport with clients. Excellent communicator with 10 plus years of experience working in a demanding environment. Highly enthusiastic Customer Service Professional with multiple years of Consumer Relations experience. Hands-on, Hardworking, Highly motivated, High performing Consumer Relations specialist with the discipline and the ability to work in a very demanding environment. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.
Educational Background:
High School Dipolma from Grabber School Of Hair Design, Metro ZZ 1/2001 to 6/2006 (Cosmetology)
High School Dipolma from St. Louis Community College, Metro ZZ 1/2001 to 10/2012
Job History / Details:
Career Overview
Results-driven Consumer Relations Representative with proven ability to establish rapport with clients.
Excellent communicator with 10 plus years of experience working in a demanding environment.
Highly enthusiastic Customer Service Professional with multiple years of Consumer Relations experience.
Hands-on, Hardworking, Highly motivated, High performing Consumer Relations specialist with the discipline and the ability to work in a very demanding environment.
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.
Core Strengths
Invoice processing
Telecommunication skills
Conflict resolution
Excellent communication skills
Energetic work attitude
Active listening skills
Seasoned in conflict resolution
Quick learner
Creative Problem Solver
Critical Thinker
Data Entry
Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word
Client Relations
Computer Proficiency
Proofreading, and Reading Comprehension
Multi-Task Management, Organizational Skills
Accomplishments
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Sales
Consistently generated additional revenue through skilled sales techniques.
Customer Interface
Assisted customers over the phone regarding store operations, product, promotions and orders.
Consistently generated additional revenue through skilled sales techniques.
Work Experience
October 2007 to Current
3 K's Beauty Salon St. Louis, Mo.
Hairstylist/Sales
Responsible for rendering Hair services to customers while following proper OSHA and sanitation procedures.
Earned management trust by serving as key holder, responsibly opening and closing Salon.
Described product to customers and accurately explained details and care of hair.
Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.
October 2002 to October 2006
Bank Of America St.Louis, Mo.
Mortgage Loan Processor
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Provided customer service during an average of 60 calls per day by answering customer inquiries, solving problems and providing information.
Guaranteed positive customer experiences and resolved all customer complaints.
Developed reputation as an efficient service provider with high levels of accuracy.
September 1999 to October 2002
AT&T Formerly Southwestern Bell Yellow Pages St. Louis, Mo.
Customer Service Representative
Answered questions regarding products, while maintaining knowledge of current sales and
Described product to customers and accurately explained details and contracts.
Helped drive sales goals and achieve monthly quota figures.
Achieved goals and service performance requirements through customer sales and payments.
Educational Background
2006 Grabber School Of Hair Design St Louis, Mo
Cosmetology CA License Cosmetology
St. Louis Community College St Louis, Mo.
Seeking Degree General studies
Contact this candidate