Customer Service High School

Rosa McGruder

Email: ********@****-****.***

Address:

City: Columbus

State: OH

Zip: 43219

Country: USA

Phone: 614-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am Rosa and I am very hard-working, experienced Cashier, CSR and child sitter. I am open to new positions that are different than my experience.I am focused on positive results and client satisfaction. Reliable, conscientious and capable of taking initiative.

Educational Background:

High School Dipolma from Tillingherst, Columbus GA 1/2001 to 4/2010 (ged)

Job History / Details:

Summary

I am Rosa and I am very hard-working, experienced Cashier, CSR and child sitter. I am open to new positions that are different than my experience.I am focused on positive results and client satisfaction. Reliable, conscientious and capable of taking initiative.

Highlights

High customer service standards

Skilled in call center operations

Conflict resolution proficiency

Adheres to customer service procedures

Strong problem solving ability

Customer service award

Completed telephone training seminar

Committed to maintaining data integrity

Detail oriented

Excellent quantitative skills

Strong knowledge of [professionalismCritical thinker

Excellent communication skills

Quick learner

Verbal communication skills

Experience

January 2009 to April 2011

B&M Super C Columbus, GA

Cashier

Developed great customer service skills by handling money as a Cashier.

Completed sales/transaction in a quick and polite manner.

Consistently provided friendly guest service and heartfelt hospitality.

Promptly and empathetically handled guest concerns and complaints.

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Demonstrated integrity and honesty while interacting with guests, team members and managers.

March 2000 to February 2004

WVCO 104.9 THE RIVER

CSR

I Staged final products for shipment.

I Effectively managed a high-volume of inbound and outbound customer calls.

I Answered a constant flow of customer calls. I was always punctual and I was on time and love to work. I addressed and resolved customer product complaints empathetically and professionally.

August 1999 to February 2006

BlossomKidsLearningCenter Col, OH

Babysitter

I worked closely with the children and other babysitters to produce a great child care environment. I provided coaching, mentoring, and consultation to staff to enhance staff development. I am focused, and I will be a great employee for you if you give me the chance.

Education

2010 Tillingherst Columbus, Ga

GED

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