Customer Service High School

Diana Reyes

Email: abos67@r.postjobfree.com

Address:

City: Chula Vista

State: CA

Zip: 91910

Country: USA

Phone: 619-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hard-working, experienced LicensedCosmetologist focused on positive results and client satisfaction. Reliable, conscientious and capable of taking initiative.

Educational Background:

High School Dipolma from Marinello Schools of Beauty, San Diego CA 1/2001 to 9/2012 (Cosmetology)

High School Dipolma from San Diego City College, San Diego CA 1/2001 to 10/2012

High School Dipolma from San Diego City College, San Diego CA 1/2001 to 10/2012

Job History / Details:

Summary

Hard-working, experienced LicensedCosmetologist focused on positive results and client satisfaction. Reliable, conscientious and capable of taking initiative.

Skills

Training staff

Bilingual English/Spanish

Excellent verbal communication

Multi-Task Management

Perform well in high-demand, fast-paced environments

Licensed Cosmetologist

Reliability

Training development

Adaptability

Professional Experience

August 2012 to Current

Marinello Schools of Beauty San Diego, CA

Substitute Teacher

Developed program to work with students and increase interest in higher learning.Established and enforced rules for behavior and procedures for maintaining order among a class of 18 students.Developed, administered and corrected tests and quizzes in a timely manner.Combined discipline plan with effective measures and various lesson plans to increase concentration, participation, and progress student accountability.

September 2011 to August 2012

Axle Hair Labor San Diego, CA

Hair Stylist / Make Up Artist

Collaborated with Redken,Paul Mitchell,Pravana, Enjoy, Crew, among others to ensure the delivery of efficient, high-quality service.

Consistently recognized by management for providing superior customer service.

Provided coaching, mentoring, and consultation to staff to enhance staff development.

Managed quality communication, customer support and product representation for each client.

October 2006 to September 2009

M.A.C Cosmetics Chula Vista, CA

Make Up Artist

Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.Consistently met and exceeded department expectations for productivity and accuracy levels.Reinvented how team interacts with prospective clients by developing innovative and creative sales pitch that was implemented into sales team strategy in 2007.

March 2003 to October 2006

Chanel Cosmetics San Diego, CA

Sales Manager

Consistently recognized by management for providing superior customer service.Provided coaching, mentoring, and consultation to staff to enhance staff development.Reviewed weekly inventory charts and recorded facility needs.

Education and Training

2012 Marinello Schools of Beauty San Diego, CA

Teacher Training Program Certificate Cosmetology

Training: Cosmetology Instructor

2004 San Diego City College San Diego, CA

Certificate / License Cosmetology

Certificates: Licensed Cosmetologist

2003 San Diego City College San Diego, CA

GED General Studies and Psychology Classes

Press

Work has been published in :

-San Diego City Beat

-The Reader

-Travel Channel

-San Diego Union Tribune

-KUSI

-Pacific San Diego Magazine

-San Diego LGBT Weekly

-Fashion/Hair Blogs

-Riviera San Diego Magazine

-944 Magazine

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