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Customer Service Manager

Location:
Miami, FL
Posted:
October 08, 2012

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Resume:

Mandy Twardowski

Email: abos53@r.postjobfree.com

Address:

City: Miami

State: FL

Zip: 33126

Country: USA

Phone: 401-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Full or part time job in the nutrition, fitness, and/or healthy cooking industry.

Educational Background:

Job History / Details:

MANDY TWARDOWSKI

4242 NW 2nd Street, Apt 1415 * Miami, FL 33126

401-***-**** *

Objective

To obtain a job while working towards career goals in fitness/nutrition industry.

Work Experience

NCSF Personal Trainer/DTR

The Sweatshop Jun 2011

Coral Gables, FL 33146 to Present

* Perform fitness consultations including taking weight, circumference and body fat measurements, and health history for accurate goal setting and exercise planning

* Perform nutrition consultations including tailored meal plan/recipe creation, snack/meal suggestions

* Prepare portioned meals for clients based on prescribed meal plan for client convenience and adherence

* Train clients for 1 hour individualized sessions, adapting routines when necessary for safe and effective workouts to reach established goals

* Teach 1 hour circuit class incorporating stability, strength, and cardiovascular training three times weekly

* Presented nutrition lectures to running groups and UM nutrition classes

Intern Jan 2011

FDOH Lantana WIC Clinic to May 2011

Lantana, FL 33462

* Take patients' heights and weights and enter into computer to update health charts for use in nutritional consults daily

* Work with dietitian during nutrition evaluation sessions to learn proper counseling skills and how to identify nutritional risks present with patients daily

* Analyze child growth charts to determine issuance of proper food care package daily

Intern Nov 2010

Vita Vie Retreat to Jan 2011

Pompano Beach, FL 33062

* Teach small group fitness classes (strength training, HIIT workouts, plyometrics, aerobics) on the beach and in studios to introduce retreat guests to a variety of workouts daily

* Create take-home workouts tailored for specific guests to ensure clients' goals are reached weekly

* Perform body consults upon guest arrival and departure to inform guests of progress made at retreat

* Assist dietitian with creation of exciting meal plans to allow for guest satisfaction and adherence

* Create monthly healthy lifestyle packet, including healthy recipes, health and fitness tips, sample meal plans, goal sheets, and food journal templates for guests' lives after the retreat to ensure guest progress continues to improve

* Assist chef with meal portioning and creation of healthy dinner menu weekly to create tasty and appealing meals

* Perform healthy food demonstrations bi-weekly to offer guests hands-on experience in making delicious, yet healthy meals

Inventory Manager Jan 2006

Robert's Precut Vegetables, Inc. to Nov 2010

Cranston, RI 02921

* Create and package 15 vegetable stir fry mixes for casinos, food service vendors,

and grocery stores monthly increasing customer sales

* Design packages for pre-cut vegetables to ensure fresh product reaches receiver

* Create vegetable recipe labels monthly to provide consumers with meals ideas

* Inventory over 100 fruit and vegetable products and all dry storage daily providing

buyer with accurate in-stock product records

* Organize and maintain cleanliness of coolers daily providing a sanitary environment

* Cut and package fruits and vegetables to fill customers' order specifications daily

* Perform temperature/chemical checks and record daily ensuring safe product handling

* Sharpen all knives weekly allowing for proper cuts and safety

Intern May 2010

Medi Weight Loss Clinic to Sept 2010

Cranston, RI 02921

* Taught Medi diet principles to 15-20 new customers to allow for weight loss goals weekly

* Counseled patients to progress toward living a healthy lifestyle to ensure wellness daily

* Provided alternate calorie wise snacks, and exercise plans to 15+ patients via phone

* Demonstrated portion sizes for food groups and cooked easy dinners to further client

knowledge weekly

* Took weight, height, and body fat measurements for every patient to allow for accurate goal setting

Intern Mar 2009

Caf Commons to May 2009

Providence, RI 02905

* Set up service line for 15 types of deli sandwiches to ensure quick customer service daily;

allowed students to arrive to class on time

* Made two soups, four lunch meals, and 150+ sandwiches to order on the grill, Panini

press, and deli line daily

* Prepared two breakfast foods, one soup, and two sandwich specials utilizing inventory

weekly

* Entered food orders into computer and wrote special orders allowing for accurate meal

production daily

* Sanitized entire kitchen following HACCP procedures ensuring safe food handling daily

Cook June 2008

Foxwoods Resort and Casino to Sept 2008

Ledyard, CT 06339

* Replenished hot buffet pans continuously for three stations for 800+ guests daily

* Prepared eight different salads and stocked salad bar for 800+ guests daily

* Decorated, sliced, and served 120 cakes to guests weekly

* Cooked food in seven stations in buffet in a rotating schedule (bake shop, salad bar, barbecue, seafood, international line one, international line two, and Italian station)

* Maintained cleanliness around buffet stations, in all coolers, and store rooms to ensure for accurate inventory of stock weekly

Office Assistant June 2004

Camelot Bookkeeping Services to Jan 2006

Cranston, RI 02921

* File daily for 12 different companies to ensure all payments are up to date

* Type new file folder labels for start of every new year to replace and update existing files

* Generate and distribute business letters, contracts, and policies resulting in excellent company to company relationships

* Enter invoices into computer to generate statements for accurate billing

* Strictly monitor billing schedule resulting in proper and timely payments

* Collect, count, and strap money for daily deposit producing accurate banking transactions

* Enter and update weekly prices into computer to allow for consistent pricing throughout company divisions

EDUCATION

Oct 2011



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