Customer Service High School

Amber Larkin

Email: ********@************.***

Address:

City: Fort Madison

State: IA

Zip: 52627

Country: USA

Phone: 319-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated food service worker proficient in food handling, preparation, customer service. Hardworking Cook with 2 years experience in high-volume facility. Knowledge of sanitary methods and personal hygiene standards applicable to institutional food service operations, of weights and measures used to determine proper amounts of food ingredients for mass food production, of meat and vegetable preparation methods, cooking methods such as frying, deep-fat frying, or baking. Organized team-builder with 2 years experience as an office assistant in a 60 employee setting.

Educational Background:

High School Dipolma from Fort Madison High School, Fort Madison IA 1/2001 to 5/2001 (Basic)

Job History / Details:

Summary

Dedicated food service worker proficient in food handling, preparation, customer service. Hardworking Cook with 2 years experience in high-volume facility. Knowledge of sanitary methods and personal hygiene standards applicable to institutional food service operations, of weights and measures used to determine proper amounts of food ingredients for mass food production, of meat and vegetable preparation methods, cooking methods such as frying, deep-fat frying, or baking.

Organized team-builder with 2 years experience as an office assistant in a 60 employee setting.

Highlights

Institutional and batch cooking

Strong attention to safe food handling procedures

Focused and disciplined

Effective planner

High volume production capability

Focus on portion and cost control

Administrative support

Meet deadline

Meets/exceeds goals

Back of house operations

Kitchen productivity

Ability to maintain supplies

Ability to report equipment repairs

Knowledge of standard portion sizes and recipes

Plate presentation skills

Self-starter

Strong restaurant serving experience

Strong time management skills

Opening and closing procedures

Strong teaching skills

Geriatric nutrition background

Excellent problem solver

Highly responsible and reliable

Quick problem solver

Works well under pressure

Thrives in fast-paced environment

Exceptional interpersonal skills

Committed team player

Lifts and carries up to 50 lbs

Courteous, professional demeanor

High-volume dining

Upbeat, outgoing and positive

Food safety understanding

Restaurant experience

Developing menus

Meal preparation

Kitchen staff training

Experienced in special dietary needs

Able to follow instructions and established procedures

Experience

April 2008 to Current

The Kensington Fort Madison, Iowa

Universal Worker

Administration Assistant from April 2008 to October 2011:

Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers. Creating new procedures for pertinent information pertaining to residence and staff.

Cook/Server from August 2011 to Present:

Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines. Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes. Implemented and supported company initiatives and programs. Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Led shifts while personally preparing food items and executing requests based on required specifications. Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler. Displayed a positive and friendly attitude towards customers and fellow team members.

July 2003 to May 2007

Choung Garden Fort Madison, Iowa

Server

Performed serving, cleaning, and stocking duties in establishments.Prepared checks itemizing total meal costs and sales taxes. Trained new employees.

Education

2001 Fort Madison High School Fort Madison, Iowa

High School Diploma Basic

Some college or no degree from Southeastern Community College.

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