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Customer Service Representative

Location:
New Orleans, LA
Posted:
October 08, 2012

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Resume:

Lacquetta Picou

Email: aborzc@r.postjobfree.com

Address: **** ********** *****

City: New Orleans

State: LA

Zip: 70127

Country: USA

Phone: 504-***-****

Skill Level: Experienced

Salary Range: 34

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Lacquetta Picou

8531 Scottsdale Drive

New Orleans, LA 70127

504-***-**** 504-***-****

aborzc@r.postjobfree.com

SUMMARY OF SKILLS:

Proficiency are critical thinking, strong communication, professionalism, problem solving solutions, and team collaboration. University of Phoenix also taught me time management and research issues from various resources. In addition to my experience, I offer strong skills in organization, attention to detail, data entry, and self motivation.

SKILLS:

Microsoft Word

Data Entry

Microsoft PowerPoint

Microsoft Excel

EDUCATION:

January/2007 University of Phoenix

Bachelor of Science Degree in Management

May/2000 Delgado Community College - Associate of Business Studies in Office Career

EXPERIENCE:

February/2010 to Present Mid City Auto Title and Insurance Co.

Customer Service Representative (CSR)

Greet customers, prepare and process title transfers, and order duplicate titles

Secure and process auto insurance payments

Compute and provide title quotes for transfers

Assist with answering incoming calls and offer resolutions for car title issues

February/2007 to July/2009 Breazeale, Sachse, Wilson, LLP, NOLA

Administrative Support

Reviewed and retrieved electronic files from court websites

Assisted attorney and paralegals with bate stamping legal documents for trial

Researched and organized legal filed documents

Sorted and filed legal correspondence

Greeted and interacted with clients/assisted with managing the front desk

December/2006 to January/2007

Kelly Services - Provided part time services for companies needing temporary assistance.

Typed, filed, and assisted with clerical duties

August/2005 to January/2007

Enrolled in remaining on-line classes and completed bachelor's degree

October/2004 to August 2005 Warwick Financial, Services

Loan Specialist

Performed accounting duties: prepared bank deposits, paid taxes, paid monthly expenses, and performed daily various office duties.

Collect loan payments, process loan applications, disclose loan requirements and repayment options.

Contact customers regarding delinquent accounts for repayment options.

REFERENCES:

Furnish upon request



Contact this candidate