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Customer Service Assistant

Location:
Phoenix, AZ
Posted:
October 07, 2012

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LaDaisha Huckaby

Healthcare Assistant

LaDaisha Huckaby

**** * **** *****

Phoenix,AZ 85035

602-***-****

Email:aborvg@r.postjobfree.com

OBJECTIVE: To obtain a position where I can utilize my interpersonal and customer service

skills in order to provide service to others.

EDUCATION:

GateWay Community College

Health Unit Coordinator 12/11

Emmanuel School of Nursing

Nursing Assistant 10/09

Glendale Community College

Nursing 05/07

Maryvale High School 05/04

SKILLS & QUALIFICATIONS:

Able to multi-task

Dependable

Motivated

Responsible

Dedicated

Communication skills

Reliable

Hard worker

Organized

Customer service skills

Team player

Detail Oriented

Operate Register

Medical Terminology

Databases-Electronic Medical Records

Excel

Microsoft WordNursing Assistant Certificate

C.P.R. Certified

First Aid Certified

Fingerprint Clearance CardCLINICAL EXPERIENCE:

STUDENT HEALTH UNIT COORDINATOOR,St. Joseph's Hospital,Phoenix,AZ

Coordinated non-clinical activities related to patient care at nurses station;

Transcribed doctor's orders; Scheduled diagnostic test and treatments

patients;retrieved test results,and managed the patients charts and unit

supplies; provided support to hospital and care unit;attends nursing

stations and performs clerical and reception duties and other services

as directed;interact with patients, visitors and employees

STUDENT NURSING ASSISTANT,Serra Winds Care Center,Peoria,AZ

ADL's AM care, oral hygiene, getting residence out of bed, taking residents

into dining room for breakfast and lunch,making beds and cleaning

residents units, taking care of resident's immediate needs (Assist feeding

bathing,showering,hair care,vital signs, communicate with residents, RN,LPN

PT,OT and Administration

EXPERIENCE:

01/12 to PresentTEACHER ASSISTANT, Villa Montessori School,Phoenix,AZ

Making snacks

Watching students inside and outside

Observe students performance and behavior

Assisting with diaper changing

Organize toys

08/00 to 08/11TEACHER ASSISTANTKiddie Land Daycare

Preparing activities

Making lunch and snacks

Helping with homework

Watch kids outside and inside

Distribute teaching materials

Observe students' performance

Organize and label materials

11/07 to 01/08SALES ASSOCIATE, Kmart, Tolleson,AZ

Operating register

Greeting and helping customer

Receive and disburse money

Answer customers' questions

Maintain clean and orderly checkout area

Process merchandise returns and exchanges

Resolve customer complaints

Balance cash register,

Price merchandise

Provided excellent customer service

Gathered carts from inside and outside of store

04/06 to 06/07SALES ASSOCIATE,Ross,Phoenix,AZ

Operating register

Greeting and helping customers

Answered multi-line phone system

Worked in different departments

Receive and disburse money

Answer customers' questions

Maintain clean and orderly checkout area

Process merchandise returns and exchanges

Resolve customer complaints

Balance cash register



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