Barbara Browne, CHRP E-mail: aborq8@r.postjobfree.com

** ******** *****, ***********, ******* M1M 1C2 Home: 416-***-****

Cell: 416-***-****

PROFILE

A hands-on, firm but fair, Human Resources professional committed to making a difference in the workplace through creative solutions, common sense, intuition, and a strong work ethic. Passionate about ensuring integrity in all HR processes and thriving in environments of accountability, authority, and learning.

EMPLOYMENT HISTORY

Canadian diabetes association 2011–2012

HR Advisor (contract – end of Aug)

Was instrumental in ensuring that our new mandate of being a yes HR department was successful while maintaining policies, laws, and regulations. Strategic business partner to all corporate departments, the field ops, fund develop and Bus Ops Clothesline -5 unions (onboarding, employee relations, performance management, offboarding, health & safety, grievances, compensation, workforce planning, recruitment) Unionized offices in B.C., Alta, Man, Ont. WSIB & Workers Comp for all provinces. 1,000 employees

As trusted advisor, handle queries/grievances from across Canada (B.C. to Nfld.) with a 24 hr turnaround, using good instincts, and skilled counsel to give solid law and policy interpretation to all levels of employees and management.Prepared and executed over 30 layoffs, negotiated settlements in a fair and respectful manner and advised on 130 workforce changes.Offered to cover the interim work for 2 positions when employees quit. Backup for most positions.

JP Morgan Chase 2009–2010

Benefits and Pension Specialist

Administered, processed and reconciled all benefit and retirement programs to the payroll. Processed the benefit adjustments bi-weekly through ADP then PeopleSoft. (pension plans, savings and profit sharing, health & wellness, mortgage, BC Med, Translink, fitness, tuition, vendor invoices, Stock Plan, month end billings, subsidized bank accounts)

Successfully changed the benefit plan from standard to flex for Canada. 1800 employee’sChanged payroll services from ADP to in-house PeopleSoft on schedule and without issues.

HIDI RAE CONSULTING ENGINEERS 2007 – 2008

Manager, Human Resources

During a construction boom, was responsible for moving the company from a small and informal to a more structured environment. (recruitment, policies & procedures, health & safety, performance management, performance evaluation, Employee Opinion Survey, compensation, benefits, employee relations, training and development)

In a tough market, hired 50 people, keeping the turnover below industry average.Created a presentation for key executives to ensure consistency with performance evaluations. Evaluated our benefits, changed companies and improved the plan while saving $100,000.00. Rolled this out, and a new RRSP program, to Toronto and Calgary.Created an Employee Handbook, analyzed benefits, and produced all employment documents for the new Dubai offices.

Contract work and full time student 2006

holt renfrew 2004 – 2005

Human Resources Manager (store relocated)

Hired under a new corporate mandate to deliver store HR services in line with an ‘employer of choice’ orientation. Implemented an e-HR system, and mentored operational employees regarding best in class HR practices in the

Last Call Store. (recruitment, compensation, benefits, employee relations, performance management, 360’s, performance evaluation, payroll)

As a strong team player, while store was in transition, was instrumental in store operating with only 3 Managers (key holders). Coached 1 Assistant Manager into a promotion to Manager.Implemented Employer of Choice e-HR programs to 100% of store staff, meeting tight deadlines, while working with computer illiterate employees. (performance management, 360’s)

INTELLIGARDE 2003 – 2004

Human Resources Manager (contract)

Nokia Products Limited 1995 – 2003

Human Resources Manager

Responsible for delivering best practices HR services through a business-partnering model to an employee base that grew from 50 to 250. Hired as the first HR professional in the Canada coming into a start up role and growing along with the company to earn the reputation as an ‘employer of choice’ resulting from HR initiatives. (Recruitment, Compensation, Benefits, Policies & Procedures, Employee Relations, Diversity, Orientation, Performance Management, Change Management, Training & Development, Payroll, Rewards & Recognition) (2 direct reports)

Managed all legal and ethical personnel issues for company. Applied extensive knowledge of labour laws, market conditions, and negotiation skills in collaborative reorganization strategy.Conducted 51 terminations and coached line managers on details of fair termination practices, litigation mitigation and retaining ex-employee as company customer and ambassador.Launched three new e-HR tools (performance review, salary & stock options) and had 25 managers trained and utilizing the programs within 2 weeks.Initiated and implemented numerous innovative awards programs, involving all employees and ensuring opportunities to use our Nokia values as the basis for the awards.Researched, proposed, and implemented all Employee Policy and Procedures, supported by the launch of 100-page handbook.Personally recruited and integrated 80 new employees over 12 months in all departments (Call Centre, IT, Sales, Marketing, Technical, Finance, HR, Warehouse) during Nokia’s intense growth. Project overachieved in quality of candidates, maintained 95% retention, cut costs.Conducted annual employee benefit/pension renewals with carriers and broker. Cut cost of benefits and pension programs 50% and maintained 100% of employee benefit.Started a buddy system reducing learning curve by 75%.Mentored 2 new grads into excellent HR business partners.

SANYO Canada Inc. 1993 - 1994

Manager, Human Resources

Reported to the Senior VP, managed all HR functions - 225 employees and 3 branches, (Payroll, International Transfer Management, Recruitment, Employee Relations, Compensation, Benefits). (1 direct report)

Settled employment standards and human rights cases negotiating a savings of 25%.

CIMCO Refrigeration 1985 – 1993

Human Resources Manager

EDUCATION AND PROFESSIONAL DEVELOPMENT

IAPA

Certified Management Member (Health & Safety Committee) 2007

Centennial College

Business/Human Resources Management - Advanced Diploma 2007

Centennial College & university of Toronto

Project Planning and Control, Alternative Dispute Resolution, Business Communications, 2006-2011

Marketing, Critical Thinking, Intermediate Excel

HRPAO

CHRM – Certificate in Human Resources Management (received CHRP) 1992

OTHER CERTIFICATIONS

CTM, Toastmasters International

Certified Interpreter, The McQuaig System

The Canadian Securities Course, Canadian Securities Institute

BUSINESS COURSES/SEMINARS

Query Reporting Rel 8.48 Engaging the Generations Advanced WORD

Disaster Management for HR Excel Employee Branding

Behavioural Interviewing Employment Standards Safety Oriented First Aid

Labour & Employment Law Symposium Diversity PowerPoint

SYSTEMS

Microsoft Office 2007 PeopleSoft ADP Workbrain (payroll)

Ultra Oasis (benefits) Taleo Ceridian - InSync

VOLUNTEER WORK/MEMBERSHIPS

Toastmasters of Canada – President, VP Membership, Secretary

Guest Lecturer (Human Resources) – Centennial College

Mentor - Program through HRPA

Hobbies/Interests

Traveling-(over 40 countries) Cultures Festivals Volleyball Snorkeling

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