GABRIEL NO L

*** ****** ****., ******* ** P*A *Z* Phone: 705-***-****

Fax: 905-***-**** E-Mail: aborps@r.postjobfree.com

AREAS OF EXPERTISE

-Management/Supervisory (7+ yrs.)

-Administrative (9+ yrs.)

-Marketing/Sales/Social Networking

-Public/Client Relations (incl. B2B)

-Trade Show/Presentation (incl. web

conferencing)/Travel experience

-Hiring/Training (incl. creation of

technical manuals + video tutorials)

-Technical Writing/Design/AV

-Web Development (incl. SEO, SEM,

reading + modifying code)

-Databasing (incl. CRM) + Data

Entry/Transcription (9+ yrs.)

-Event + Travel Planning

-Research + Acquiring Permissions

for Proprietary Work

WORK EXPERIENCE

January 2011-

April 2011

Media Manager, ayr1 Global (Scottsdale, AZ)

-Prepared media (print, video, design, and PowerPoint) for ayr1's President, CEO, and sales teams (for meetings and trade conventions throughout North America, where I was occasionally present, and functioned as a presenter and/or as support)

-A/V Editor/Producer of 500+ promotional videos and product demonstration videos (the latter to complement ayr1's database of 3000+ furniture catalogues)

April 2010-

December 2010

Client Services Manager, ayr1 Global (Scottsdale, AZ)

-Managed a team of 6-10 (programmers, designers, customer support), who collectively designed and maintained 'virtual store' websites for 2000+ North American retailers

-Personal duties included QAing the work and productivity of my team, liaising between ayr1's departments (Sales, HR, IT, the Executive staff, etc.), contributing to Research & Development, and training staff/clientele on the dashboard for ayr1 client sites (via telephone, boardroom meetings, and web conferencing)

-Attended trade shows in Las Vegas, NV and Washington D.C., where I represented my department, and interacted with clientele

-Produced and narrated 30+ training videos on ayr1's client dashboard, as well as other common client issues

December 2008-

April 2009, November 2009-April 2010

Client Services Representative, ayr1.com (Sudbury, ON)

-Designing virtual stores (i.e. websites with online product catalogs) and providing support for a North American clientele of 2000+ retailers (creating/modifying 300+ websites)

-Returned to Client Services team, November 2009, to remedy a deficiency in staffing (my work spanning April to November 2009 is listed in the three entries to follow)

October 2009-November 2009

Supplier Services Representative, ayr1.com (Sudbury, ON)

-Liaison between ayr1 and international manufacturers (for the maintenance of ayr1's patented catalogue database, which contains more than 1.2 million catalog items spanning 3000+ brands), via web conferencing, and direct interaction at trade shows throughout the United States

-Created print manual for above content management system, for use by manufacturers to update their product lines

August 2009-October 2009

Business Development Manager, ayr1.com (Sudbury, ON)

-Introducing furniture, electronics, and/or appliance retailers affiliated with Nations Brand Direct (U.S.) to ayr1's services

-Personal sales of 22 U.S. retailers to ayr1's services

April 2009-

August 2009

Executive Assistant to CEO, ayr1.com (Sudbury, ON)

-Completed various research projects and assignments on behalf of the CEO, President, and Director of Sales

-Responsible for client retention, quelling escalated client issues, and coordinating marketing strategies with ayr1 Boston

December 2004-

May 2008

Supervisor, WIS International (Sudbury, ON)

-Provided third-party inventory for thousands of retailers (incl. Zellers/HBC, Walmart, Home Depot, and Loblaws) throughout Ontario, Quebec, and Alberta, supervising teams of 1-18 clerks in data collection, and assisting in teams of as many as 120

-Fluent in the use of accounting, scheduling and database applications custom to WIS International

-Assisted in the hiring and training of 400+ WIS employees (including management)

-Obtained F-class driver's license, June 2004, to aid in providing transport of teams throughout Ontario, Quebec, and Alberta, and have driven an estimated 200 000 km

-Personal sales of 2 Northern Ontario clients to WIS' services

August 2005-

December 2005

A/V Editor/Filmmaker, WIS International (Toronto, ON)

-Produced and edited a series of videos on WIS' operations (on behalf of WIS' corporate offices), which were accessed by 25000+ employees and prospective clients between 2005 and 2008

EDUCATION

June 2001

Graduate, Laurentian University, Sudbury, ON

-B.A., English Literature

-B.A., Computer Science

-Electives in Theatre, Music, History, Biology

June 1995

Graduate, Espanola High School, Espanola, ON

-Took additional OAC courses from 1995-1997, for a total of 42 credits (including 12 OAC credits)

ADDITIONAL SKILLS

Office/Web Design/

Programming

-Fluent in Microsoft Office (including Word, Excel, and Powerpoint), as well as MS Publisher, MS MapPoint, Skype, GoToMeeting, and SnagIt

-Have completed post-secondary courses in Java and Oracle/SQL, and am proficient in reading and modifying .html, .php, and .js in Dreamweaver

Film/Graphics

-Fluent with the Adobe Master Collection (including Acrobat, After Effects, Fireworks, Illustrator, InDesign, Photoshop, Premiere, and Soundbooth), as well as Audacity, CamStudio, Pinnacle, and Final Cut Pro

-Skilled in analog and digital video capture, utilizing video and audio editing equipment and software, DVD formatting/creation software, file conversion software, and MIDI sequencing and audio mixing software

Additional

-Well-travelled (having been to five Canadian provinces, and 27 U.S. states, many of which were for the purposes of representing the interests of ayr1 or WIS), and as such, am able to coordinate flights, hotels, and rental vehicles

-Skilled in research, and in the securing of proprietary permissions for various media projects (including from the license holders of Tetris, the Rubik's Cube, White Castle, Monopoly, Guitar Hero, the Commodore 64, and the music of 30+ former Commodore 64 composers)

PERSONAL DATA

Citizenship: Canadian

Driver's License Class: G

Typing Speeds: ~70 wpm, ~250 kpm

Languages Fluently Spoken/Written: English, French

Additional: Possess International Passport

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