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Sales Customer Service

Location:
McKinney, TX
Posted:
October 04, 2012

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Resume:

Kelly Howell

Email: aborn8@r.postjobfree.com

Address: **** ****** ***** *****

City: McKinney

State: TX

Zip: 75070

Country: USA

Phone: 469-***-****

Skill Level: Experienced

Salary Range: 50

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Kelly S. Howell

8101 Indian Palms Trail, McKinney, TX 75070

469-***-****

aborn8@r.postjobfree.com

Objective To fully utilize my keen business acumen, business networking, creative talent, and energetic drive to build a solid future of aggressive sales with an industry leader.

Strengths Networking Perseverance Goal Oriented Customer Service Driven to Surpass Quotas/Goals

Experience

InVentiv Health/ENDO Pharmaceuticals 2008-current

Specialty Pharmaceutical Sales Representative/District Trainer -Dallas TX

* Drove territory sales to 112%, 104%, & 101% for three products, ranking # 1 in district and 65 out of nation.

* Developed/implemented strategic plan for new product launches. And effectively utilized budgets to develop and sustain strategic relationships.

* Utilized all available resources ie. speakers/thought-leaders & Medical Information Scientists to complement selling activities.

* Physician/client base: Endocrinologists, Rheumatologists, Neurologists, Orthopedic surgeons, Pain management/Anesthesiologists, and Family Practice/Internal Medicine physicians within practice and hospital settings.

AstraZeneca Pharmaceuticals 2004-2007

Pharmaceutical Sales Specialist - Dallas Northeast TX/Memphis, TN

* Surpassed forecasted sales goals yearly - awarded Circle of Excellence every year as Top 15 % performer in the nation yearly

* Developed/implemented strategic plan for new product launches. And effectively utilized budgets to develop and sustain strategic relationships.

* Utilized all available resources ie. speakers/thought-leaders & Medical Information Scientists to complement selling activities.

* Physician/client base: Family Practice/Internal Medicine, Cardiologists, Rheumatologists, ENTs, Neurologists, Orthopedic surgeons, & GI physicians within practice and hospital settings.

Smith Barney, Memphis, TN 2001-2003

* Commissioned sales - grew business 18%-2003, 21%-2002, & 17%-2001

* Prospected/cultivated new clients via networking, referrals and cold calling. Grew business to 157 client units.

* Advised clients regarding all financial planning goals, utilizing products (stocks, bonds, mutual funds, annuities, and insurance) to create individualized solutions, monitor results, and consistently delivering excellent customer service.

Merrill Lynch, Memphis, TN 1999-2001

Financial Sales Representative

* Commissioned sales - Graduated training program in 6 months vs. 1 year exceeding sales quotas and income guarantees

* Prospected/cultivated new clients via networking, referrals and cold calling. Acquired 73 new client units.

* Advised clients regarding all financial planning goals, utilizing products (stocks, bonds, mutual funds, annuities, and insurance) to create individualized solutions, monitor results, and consistently delivering excellent customer service.

Joe Boxer, Dallas, TX 1995 - 1999

Senior Account Executive

* Top producing sales specialist for Joe Boxer, expanding sales 79% for '97 & 36% for '98.

* Managed existing business as well as expanded new business 32% to 350+ accounts across the Southwest.

Regional Retail Coordinator

* Aggressively escalated sales from $2.8 to $3.6M from '95 to '97 for Joe Boxer throughout Texas.

* Developed plans for sales growth through regular analysis of stock/sales reports and training and development of in-store staff.

Liz Claiborne, Inc. 1990 - 1995

Regional Sales Specialist - Macy's, San Francisco, CA / NYC, NY

* Grew sales plan that produced $6.0M, maintaining 15+% increases yearly.

* Supervised and trained 50-60 sales associates regarding product knowledge and sales processes.

Education Texas State University, 1990 Bachelor of Science

RMSR Certification #83352012, National Association of Medical Sales Representatives

Other Work Experience & Community Involvement

Susan G Komen Board of Directors member-Memphis, TN, Field Advisory Boards, AHA Heart Walk Team Coordinator, Free Clinic/Lipid Clinic/Health Fairs Volunteer, numerous sales awards recipient including "Circle of Excellence" for every year for exceeding sales quotas and performing in top 15% of nation.

Interests

Boating, water skiing, travelling, running half marathons



Contact this candidate