Mike Elkins
Email: *********@********.***
Address: *** ******* ******* **
City: Gardendale
State: AL
Zip: 35071
Country: USA
Phone: 256-***-****
Skill Level: Director
Salary Range: 150
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
MIKE ELKINS 775 Cluster Springs Rd, Gardendale, AL 35071 Mobile: 256-***-**** - E-mail: *********@*****.***
EXECUTIVE PROFILE
Dynamic and versatile executive with an ideal blend of sales & management experience; a proven collaborative leader and strategy partner with demonstrated expertise in business to business sales, coaching, business/market/strategic planning and analysis, P&L management, client experience and people leadership in a multi-unit network; sales driven and performance based contributor
KEY AREAS OF EXPERTISE
* Business to Business Sales * Market/Strategic Planning * P & L
* Customer Relations * Goal Setting/Expectations * Talent Development
* Performance Reviews
* Turnaround & Performance Management * Sales/Coaching
* Team Leadership
Training and Development * Presentations/Motivational Speaking/Leadership
EMPLOYMENT BACKGROUND / LEADERSHIP ACCOMPLISHMENTS
H&R Block-Kansas City, Missouri 2005-May 2012
Territory Vice-President Southeast Field Leadership 2010 to 2012 Complete Responsibility for 1349 Company owned offices and 1168 Franchise owned offices in 13 states and Puerto Rico. Revenue budget in excess of $650 Million. Responsibility included full operations of territory. Reports include 10 Directors, 82 District Managers, 17 Franchise Consultants and 24 Functional Support leaders, providing expertise in the areas of Finance, Marketing, IT, Human Resources, and operations: managed 10,000 seasonal field associates
Accomplishments:
* Exceeded Territory Unit Sales Target for Fiscal 2011 and 2012 Improved Operational Efficiencies with Clear Alignment, Accountability, and timely follow-up * Increased Overall Client Satisfaction scores by 6% point and Referrals by 18.3% points in 1 year resulting in highest national scores. Designed and Implemented Client Service Program that impacted growth and retention. Plan was used National for New Clients. * Turnaround of Puerto Rico market by implementing operational programs & improving execution; new market strategy including new leadership structure and product mix, increasing sales by 15% and market share by 6% points
* 2007 & 2008 Southeast Regional Director of the Year
* 2006 Top Performer in sales of Emerald Card branded HRB prepaid debit card in the company
Positions Held:
* Vice President - Southeast, Regional Director - Alabama, Louisiana, Mississippi, Panhandle of Florida, District Manager - North Alabama, District Manager In Training - Huntsville
EMPLOYMENT BACKGROUND / SALES ACCOMPLISHMENTS
(Continued)
Senior Sales Representative Global DocuGraphiX, -Huntsville, Alabama
Jan 2005 - Sept 2005 Business to business sales. Sales for 2005 exceeded $450,000.
Accomplishments:
* Led company in New Sales Growth
Co-Owner of Sporting Goods _ Retail Business GameDay Athletics, Huntsville, Alabama 2003-2004 Launched business including securing start-up inventory, implementing operational and administrative processes, staffing, and creating business-to-business sales initiative - First year store sales exceeded $40,000 - September - December; Store sales increased 875% in Year 2, exceeding $350,000
Accomplishments:
* 2004 Exceeded Sales Objectives by 15%
ACCOUNT EXECUTIVE
Yellow Book USA - Madison, Alabama
2001 - 2004
Responsible for New Sales and Renewals, creative, and strategic selling based on 1:1 business and market analysis for sales and revenue growth.
Accomplishments:
* 2003 Presidential Award for top 5% in sales in Southeast Region
* 2003 Achieve 84% renewal rate - Objective: 70%
* 2003 Exceeded sales objectives by 22%
* 2002 Presidential Award for top 5% in sales in Southeast Region
* 2002 Achieve 85% renewal rate - Objective: 70%
* 2002 Exceeded sales objectives by 24.5%
STORE MANAGER
Lowe`s Companies, Inc - Mooresville, North Carolina 1990-2001 Responsible for overall store operations of 200 employees, 25 managers and 15 sales specialists, including contractor sales. Managed store sales in excess of $35 million dollars annually. Consistently managed inventory under 1.5% to sales with and average of 4.5 turns. Responsibilities included store operations, budgeting, forecasting, scheduling, hiring, performance reviews, human resources, training, customer service, inventory and sales. Experience includes start up and turn-around locations.
Lowe`s Accomplishments:
* Chosen 7 years as one of the Southeast -Training Locations- to train incoming leaders and Store Managers.
* Exceeded sales and profit 6 years by 5-10%
* Recognized with national awards with top sales and client service
* Selected as 1 of 4 national store managers tasked with opening new market stores in Atlanta - headquarters of Home Depot.
OTHER NOTED ACCOMPLISHMENTS 2001 Inducted into the Marion County Sports Hall of Fame Freshman of the Year - Defensive Back-Maryville College
COMMUNITY INVOLVEMENT
Sunday School Teacher, Miracle League Coach - Handicap League
COMPUTER SKILLS
MS Word, Excel, PowerPoint, & Outlook
EDUCATION
BS Degree, Finance - University of North Alabama - Florence, Alabama
Maryville College - Maryville, Tennessee