Sales Customer Service

Michelle DeFreece

Email: aborhg@r.postjobfree.com

Address:

City: Roseville

State: CA

Zip: 95678

Country: USA

Phone: 916-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals. Reliable jewelry sales person with a record of successfully contributing to team goals. Inventory management and merchandising experience. Energetic sales person with a strong background in retail sales, fashion merchandising and customer service support.

Educational Background:

High School Dipolma from Sierra College, Rocklin CA 1/2001 to 10/2004 (Law Enforcement)

High School Dipolma from Yuba College, Rocklin CA 1/2001 to 10/2012

High School Dipolma from GIA, Rocklin CA 1/2001 to 10/2012

Job History / Details:

Summary

Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.

Reliable jewelry sales person with a record of successfully contributing to team goals. Inventory management and merchandising experience.

Energetic sales person with a strong background in retail sales, fashion merchandising and customer service support.

Highlights

Strong work ethic

Resolution-oriented

Cheerful and energetic

Flexible

Detail-oriented

In-depth fashion knowledge

Sales experience

Familiar with Tiffany's dedication to customer service excellence.

Versed in Tiffany's history and artists.

Accomplishments

Exceeded personal sales goals.

Created strategies to develop and expand existing customer sales, which resulted in a the creation of the Heros by Tiffany program.

Experience

August 2009 to January 2011

Tiffany and Co. Roseville, CA

Sales

Recommended merchandise to customers based on their needs and preferences. Received and processed cash and credit payments for in-store purchases. Greeted customers in a timely fashion while quickly determining their needs. Responded to customer questions and requests in a prompt and efficient manner. Opened and closed the store, including counting cash, opening and closing cash registers. Demonstrated that customers come first by serving them with a sense of urgency.

Built relationships with customers to increase likelihood of repeat business.

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October 2005 to May 2006

Niello Porsche Rocklin, CA

Sales

2005 -- 2006

One of the great things about working in a car dealership that features high end cars (selling to a high end market) is you become experienced to delivering high quality service. High end vehicles are atypical in the market place in that you are selling to customers based on desire, not need. The demand for perfection in service can be unparalleled -- and the customer deserves it. Working in Porsche was my initiation into industries that provide customer experiences that rely heavily on tradition and quality.

Education

2005 Sierra College Rocklin, CA

Law Enforcement

Graduated from modular police academy with honors.

2004 Yuba College Yuba City, CA

Select One Law Enforcement

Graduated with honors from the basic police academy

GIA Carlsbad, CA

Diamonds, colored stones, advanced diamonds Gemology

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