Customer Service High School

Kendra Mitchell

Email: aborhf@r.postjobfree.com

Address:

City: Brandywine

State: MD

Zip: 20613

Country: USA

Phone: 202-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hard-working, very ambitious, experienced cosmetologist focused on positive results and client satisfaction. Reliable, conscientious and capable of taking initiative.

Educational Background:

High School Dipolma from Strayer University, Suitland MD 1/2001 to 10/2012 (Business Management)

Job History / Details:

Summary

Hard-working, very ambitious, experienced cosmetologist focused on positive results and client satisfaction. Reliable, conscientious and capable of taking initiative.

Skills

Employee hiring and retention

Training staff

Relationship/team building

Fast learning

Client satisfaction

Cash management experience

Inventory control

Strong communication skills

Commitment to quality and service

Accomplishments

Client Service

Developed long-term relationships with customers which increased repeat business.

Maintained a positive dining experience for all restaurant patrons.

Sales and Promotion

Planned and executed promotional events to market services to new clients.

Experience

April 2010 to Current

Kendra Dione' Hair Studio (self employed) Waldorf, Md

Hair Stylist

Provided outstanding customer service.

Schedule and confirm appointments

Greet and style clients to their satisfaction performing a number of various services.

Cash handling, advertising, purchasing of supplies.

Travel to conventions for networking and business classes.

Create business cards and fliers to promote business.

Train workers on how to perform services.

April 2009 to December 2009

Ocular Hair Designs Clinton, Md.

Hair Stylist

Greet and style clients.

Schedule appointments, assist other stylist if needed.

Bringing in new clients.

Mixing, Applying, and Processing Chemicals.

July 2006 to December 2008

Macy's Waldorf, Md.

Cashier/Visual Merchandiser

Customer services with duties such as opening/closing registers, assist in training new cashiers.

Installing and dismantling displays, using available space to the best advantage during promotional periods.

Communicate with associates and customers to promptly resolve issues to satisfy customers.

February 2003 to January 2006

Going Forward in style Hair Designs Waldorf, Md.

Braid Technician

Greet Clients and give them different braiding hair styles

Shampoo Assistant for other stylist if needed.

Help with bringing in new clients for stylist and myself by advertising.

Education and Training

2015 Strayer University Suitland, Md.

Bachelor of Arts Business Management

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