Matt Pennell
Email: aborh8@r.postjobfree.com
Address:
City: Taylorsville
State: NC
Zip: 28613
Country: USA
Phone: 828-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Talented Sales Manager/ Associate with 6 or more years of experience. Effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty with customers while consistently achieving individual sales goals.
Educational Background:
High School Dipolma from Alexander Central High School, Taylorsville NC 1/2001 to 3/2001 (Pastoral Theology)
High School Dipolma from West Lenoir School Of Ministry, Taylorsville NC 1/2001 to 10/2012
Job History / Details:
Summary
Talented Sales Manager/ Associate with 6 or more years of experience. Effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty with customers while consistently achieving individual sales goals.
Highlights
Accomplished manager
Goal-oriented
Excellent communication skills
Positive and upbeat
Analytical problem solver
Exceptional multi-tasker
Empowers high-performing sales teams
Networking skills
Excellent negotiating tactics
Proficiency with Eroes sales systems
Regional accounts
Developing local contracts
Business negotiation
Management collaboration
Order Processing
Researched sales leads
Patient and diligent
Vast technical knowledge
Revenue and profit maximization
Proven sales track record
Detail-oriented
Efficient at closing sales
Accomplishments
Managed a successful sales team of 3 members who consistently exceeded sales goals by 100 percentage each month.
Created strategies to develop and expand existing customer sales, which resulted in a 50 percentage increase in monthly sales.
Offered comparable product substitutions and to clients when desired merchandise was out-of-stock.
Experience
March 2009 to May 2012
Tri-County Wireless Taylorsville, NC
Regional Sales Manager
Led sales calls with team members to establish sales and customer retention goals.
Hired and trained all sales staff for new store location.
Planned and directed staff training and performance evaluations.
Determined merchandise price schedules and discount rates.
Reviewed operational records and reports to project sales and determine profitability.
Monitored customer preferences to determine focus of sales efforts.
Generated monthly and annual sales reports.
Contacted customers by phone and email in response to inquiries.
Promptly resolved all customer requests, questions and complaints.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Greeted customers in a timely fashion while quickly determining their needs.Described use and operation of merchandise to customers.Recommended merchandise to customers based on their needs and preferences.Received and processed cash and credit payments for in-store purchases.Wrote sales slips and sales contracts.Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Responded to customer questions and requests in a prompt and efficient manner.Placed special merchandise orders for customers.Contacted other store locations to determine merchandise availability.
Engaged with customers in a sincere and friendly manner.
Shared product knowledge with customers while making personal recommendations.
Demonstrated that customers come first by serving them with a sense of urgency.
Built relationships with customers to increase likelihood of repeat business.
Verified that all merchandising standards were maintained on a daily basis.
Accepted awards on behalf of Tri County Wireless at National conventions.
Represented Tri County Wireless at numerous Indirect Sales Conventions.
Worked with non-profit and local organizations in coordinating customer appreciation events. Those organizations include The American Red Cross, Local Christian Crisis Centers, Salvation Army, and the County Chamber of Commerce.
Recorded radio ads at the local radio station for promotions as well as coop ads.
Spoke at local events, educating the County Offices, Rotary Clubs and Schools on the benefits of Telecommunications, as well as where the industry was headed in the coming years.
Coordinated with cooperate and leaders of the south area region to make the overall business more successful. From marketing to in store sales.
March 2001 to August 2008
JE'S Honda Motorcycles Hickory, NC
Sales Consultant- Finance
Identified prospective customers using lead generating methods and performing an average of 20 cold calls per day.
Participated in various incentive programs and contests designed to support achievement of production goals.
Consistently hit and exceeded sales goals by 20 percentage
Sold new and used motorcycles, atv's, and watercraft.
Worked with local finance offices in getting customers financed.
Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
Consistently met and exceeded department expectations for productivity and accuracy levels.
All experience consists in customer service.
Education
2001 Alexander Central High School Taylorsville, NC
High School Diploma
West Lenoir School Of Ministry Lenoir, NC
Pastoral Theology
Still enrolled