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Customer Service High School

Location:
Minneapolis, MN
Posted:
October 02, 2012

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Resume:

Jessica Howard

Email: aborft@r.postjobfree.com

Address:

City: Bloomington

State: MN

Zip: 55420

Country: USA

Phone: 651-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I am interested in a rewarding and exciting career in a new administrative position. I have many years and experience with administrative and clerical work. I have 3 years of college and an Associate's degree. I am looking for a different challenge and a new endeavor in my future.

Educational Background:

High School Dipolma from MSUM, Moorhead MN 1/2001 to 5/2003 (Administration and Business)

High School Dipolma from Fargo South High, Moorhead MN 1/2001 to 10/2012

Job History / Details:

Career Overview

I am interested in a rewarding and exciting career in a new administrative position. I have many years and experience with administrative and clerical work. I have 3 years of college and an Associate's degree. I am looking for a different challenge and a new endeavor in my future.

Skill Highlights

Administrative support

Schedule management

Knowledgable in Greenway

Microsoft Office skills

Current Procedural Terminology (CPT)

Filing and data archiving

Health insurance processing

OSHA compliance

Medical terminology

Patient scheduling

Staff motivation

Attention to detail

Self-starter

Typing 85 WPM

Patient care advocacy

Education

May 2003 MSUM Moorhead, MN

Associates Degree Administration and Business

May 1999 Fargo South High Fargo, ND

High School Graduate

Experience

March 2005 to Current

Associate's in Women's Health, P.A. Edina, Minnesota

Front Desk and Administrative Coordinator

Worked closely with 7 physicians and 2 nurse practitioners

Organized charts regularly in accordance with hospitals policy and procedures.

Scheduled all clinic appointments

Provided efficient customer service to patients and pharmaceutical reps.

Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.

Updated patient accounts and information on a daily basis.

Managed incoming and outgoing calls for busy medical office.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.

Accurately copied physician-dictated reports and complied with patient requests for copies of patient records.

Coordinated admission processes and prepared medical records and agreement packets.

Handled, processed and distributed confidential patient information.

Located, checked in and pulled medical records for appointments and incomplete patient charts.

September 1999 to January 2004

Sanford (Meritcare Hospital) Fargo, North Dakota

Radiology Tech Assistant

Prepared folders and maintained records of newly admitted patients.

Cirulated special procedure rooms for all physicians and techs.

Ordered all surgical supplies

Stocked all procedure rooms

Scheduled RN's and anesthesiologists for patient surgeries.

Scheduled surgeries for multiple surgeons and booked operating rooms.

Additional Information

CAREER HIGHLIGHTS

I have been with my company for 7.5 years and have 12 years of clerical and administrative background. I am a long term employee as you see above. I have learned many things and skills to help me with my new career ahead of me.

References

Manager, Associates in Women's Health, P.A.

952-***-****

Dr. Sheila Goodman

Gynecologist, Associate's in Women's Health, P. A.

952-***-****

sheilag*awhpa. Aftin Hanson

com

Cindy Lodermeier, N.P.

Nurse Practitioner, Associates in Women's Health

952-***-****

Dr. John Nadeau

Gynecologist, Associates in Women's Health

952-***-****

Shelly O'Reilly

Sr. Healthcare Affairs Rep, American Medical Systems

651-***-****



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