RichardLee Childers

Email: aborfc@r.postjobfree.com

Address: *** **** **** *****

City: Clarkesville

State: GA

Zip: 30523

Country: USA

Phone: 864-***-****

Skill Level: Management

Salary Range: 70

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

Richard lee Childers

Phone: 864-***-****

aborfc@r.postjobfree.com

Atlanta, GA

IT professional with over 10 years of experience applying people, process, problem-solving and technical skills to improve individual, team and organizational performance. Expert in solving networking, infrastructure and computer technology issues, project management, project and application implementation and establishing and maintaining vendor relationships. Proven ability to produce results.

Expertise Highlights

Network Systems Administration Strategic Technology Planning Data/Business/Systems Analysis Active Directory Build and Support VMware, VSphere, vCenter Management Project Management Website Design/HTML/Dreamweaver Management of MPLS Infrastructure Systems Security Disaster Recovery Planning and Implementation Major Software/Systems Implementations Testing/Scripting/Documentation Technical Writing (Manuals/System Specs) EMR Construction, Implementation Support

Professional Experience

goodwill industries of the upstate/Midlands greenville, sc

March 2011 to July 2012

Business Applications Manager, Network Administrator

Manage all facets of the Information Technology department with strong emphasis on translating big picture concepts into specific objectives and action plans, identifying opportunities to become more efficient and productive and delegating work appropriately to achieve measureable results. Focus of all assignments is building effective business partnerships internally and with external vendors for continued company growth through successful infrastructure and application maintenance and growth. Lead team of 3 direct reports to manage daily support and maintenance for organization consisting of 31 stores, 15 Job Connection locations, corporate office of over 900 employees, over 100 POS registers, 31 POS servers, over 100 Job Connection PCs, 125 end user laptops and 150 end user desktops. Other major responsibilities include daily maintenance and upgrades on eight corporate servers, SQL Server 2003 2008, management of corporate telephony support for 100 users, management of mobile devices/smart phones for 90 end users, vendor management, computer/technology inventory and software licenses, maintained corporate internet and intranet site utilizing Dreamweaver, HTML and XML code, installation and utilization of MS LYNC.

Key Results: Successfully managed complete network infrastructure redesign to address LAN and WAN connectivity using MPLS resulting in the support of the throughput requirements of the organization in a high-availability architecture. Orchestrated implementation and vendor management of all phases of server virtualization (P2V), VMware VSphere and Disaster Recovery site utilizing a windows server 2008 R2 platform. Managed re-cabling of all 31 store locations, as well as corporate office, in order to successfully carry out MPLS design and virtualization of servers. Constructed and analyzed RFP for complete redesign and construction of Goodwills network infrastructure including virtualization of 8 servers, an MPLS design for 33 locations, Virtual Backup utilizing veeam methodology, implementation of internally hosted Disaster Recovery Site, Virtual Desktop and VoIP. Developed and implemented internal helpdesk, reducing cost of outsourcing and saving organization $75,000 annually. Also, producing higher rate of first call resolutions by establishing clear performance expectations and holding team accountable. Collaborated with multiple department VPs, managing all technology facets resulting in four successful new store openings. Responsibilities included vendor management, hardware assessment and placement, network cable installation, POS register configuration and training, POS overlay, on-site management computers, creation of Job Connection environment, training rooms and security cameras. Developed and implemented new printing solution in 15 Job Connection locations, resulting in a $30,000 annual savings. Managed implementation of mobile device solution, resulting in over $2,000 monthly savings. Implemented company-wide asset management system.

spartanburg regional healthcare systems Spartanburg, sc

Nov 2005 to March 2011

Systems Analyst

Lead as primary analyst/support for 45 physician network locations including over 250 physicians, 550 clinical staff and 80 Home Health staff. Engaged primarily in managing customer service, electronic inventory and day to day IT operations including hardware and software, while successfully providing system implementations, maintenance and support of various financial, patient and clinical applications. Other responsibilities include constructing and implementing project plans for site implementations and go-lives, coordinating product software testing and output documentation, developing master test plans for application updates and new hardware, evaluating project scopes and adjusting as needed, assisting applications analysts with day to day functions and providing on-call coverage as needed.

Key Results: Successfully managed EMR (Centricity) implementation at all 45 locations, serving also as hardware specialist and primary physician/clinical staff instructor on implementation team. Resulted in 29% increase of patients seen per day. Responsible for selection and deployment of new tablets for all 45 locations. Conducted tablet fair with select physicians and clinical staff in effort to gain valuable feedback. Managed deployment and training of over 800 physicians and clinical staff of Motion and Panasonic Tablets. Managed deployment and training of HPP (Physician Practice Management System) application, insuring improved data accuracy, optimized scheduling and enhancing financial performance. Solely responsible for management and implementation of EMR (SIS-SurgiSource) for two Ambulatory Surgery Centers. Managed training of over 75 clinical staff. Managed deployment and training of EKG/ECG application and responsible for the integration of the application into EMR allowing instant patient feedback. Managed deployment and training of EEG for Sleep Lab and responsible for the integration of the application into EMR. Managed deployment and training of Dragon Naturally Speaking and responsible for the integration of the application into EMR. Trained over 100 physicians on application. Documented workflows and executed comprehensive training plan to medical staff that resulted in a more efficient patient profile and decreased patient wait time by 20%.

Extended Stay hotels spartanburg SC

Jan 2004 to Nov 2005

Computer Hardware Administrator

Provided analysis related to the design, development, and implementation of hardware products for 650 Extended Stay Hotel locations. Developed test strategies, devices and procedures to enhance productivity. Performed stress and performance tests on a variety of computer hardware, including circuit boards, processors and wiring. Also worked in a Lotus Notes environment.

Key Results: Developed streamlined procedures, policies and computer images for both computer desktops and Laptops creating savings in turnaround time of two days. Managed the installation of computer workstations at all Extended Stay Hotel locations. Inventory Manager of approximately 2000 computer workstations valued at over $2,000,000. Email Administrator for all Email computer users at all Extended Stay Hotel locations.

sPARTANBURG cOUNTY sCHOOL dISTRICT 3 spartanburg SC

June 2000 to Dec 2003

Lead Computer Technician

Performed as lead technician, servicing 7 schools with over 1200 workstations.

Key Results: Directed 7 team members in upgrading software on approximately 1200 computers district wide. Steered team members on networking 1000 new computer workstations throughout all 7 locations. Lead team members in troubleshooting and upgrading/repairing outdated workstations.

Education

Limestone college gaffney, sc

Bachelor of Science in Computer Science (BSCS)

Technology Summary

Applications:

vCenter, Microsoft Visio, Microsoft LYNC, pcAnywhere, Macromedia Dreamweaver, Microsoft FrontPage, Microsoft Office (2003, 2007, 2010), MS SharePoint, Dragon Naturally Speaking, Centricity/Logician EMR, ScandAll, Xltek, Vision, Remedy, SIS, EMR, STIX, Spirometry EKG/ECG units, Centricity Business, HPP, Docutrack and Horizon Homecare (McKesson).

Systems:

Windows XP, Windows 7, VMware, Microsoft Server 2008 R2, Exchange 2003 2010, HPP, AD, SQL Server 2003 2008, Citrix

Lee Childers Resume Page

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