Rebecca Lorenz
Email: ********@****************.***
Address:
City: Knoxville
State: TN
Zip: 37931
Country: USA
Phone: 865-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Driven employee with motivation to perform beyond expectations. Reliable with exceptional customer skills. Self-motivated with 6 years of interactions with customer such as problem solving which results to satisfaction. Hard-working, multi-tasking person with outstanding communication skills. Enthusiastic and well organized employee, with accurate data entry.
Educational Background:
High School Dipolma from Mount Airy High School, NC 1/2001 to 2/2010 (business administration)
Job History / Details:
Career Overview
Driven employee with motivation to perform beyond expectations.
Reliable with exceptional customer skills.
Self-motivated with 6 years of interactions with customer such as problem solving which results to satisfaction.
Hard-working, multi-tasking person with outstanding communication skills.
Enthusiastic and well organized employee, with accurate data entry.
Skill Highlights
Problem resolution
Meet deadlines
Meets/exceeds goals
Self-starter
Attention to details
Experienced in office environment
Willing to take on heavier tasks
Dependability
Fast learner
Good Under-pressure
Works well with others
Good memory
Understanding tasks
Over the phone communication
Core Accomplishments
Have been able to turn an unfortunate situation into a positive result.
Pulling more hours to help the team/business out.
Worked holidays and family events due to lack of employees.
Knowledgeable in details so all answers could be answered accurately.
Professional Experience
September 2011 to October 2012
Mimis Cafe Knoxville, TN
Server/ Bartender
Job included, accurate knowledge of menu, customer interaction/ satisfaction. Working long shifts with little to no break. Working holidays and family events to help maintain a good attendance. Answering phone calls and taking orders on phone accurately. Showing compassion for customers and co-workers. Always clocking in on time, and making sure overtime was absolutely necessary.
Education
2010 Mount Airy High School Mount Airy, NC
GED
GED obtained early dew to personal preference of wanted to move through education at a quicker paste.