High School Customer Service

Patricia Hinkle

Email: ********@*********.***

Address:

City: Media

State: PA

Zip: 19063

Country: USA

Phone: 484-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Detail-oriented Pharmacy Data Entry Technician. I have 26 years of LTC pharmacy experience. Dedicated, hard-working, reliable and accurate professional who delivers courteous service at all times. Solid foundation in prescription processing, pharmaceutical calculations and pharmacy procedures, with excellent data entry skills and telephone etiquette

Educational Background:

High School Dipolma from Sun Valley High School, Aston PA 1/2001 to 6/1977 (Academics)

Job History / Details:

Professional Summary

Detail-oriented Pharmacy Data Entry Technician. I have 26 years of LTC pharmacy experience. Dedicated, hard-working, reliable and accurate professional who delivers courteous service at all times. Solid foundation in prescription processing, pharmaceutical calculations and pharmacy procedures, with excellent data entry skills and telephone etiquette

Skill Highlights

Accurate pharmaceutical calculations

Prescription filling training

Excellent telephone etiquette

HIPAA trained

Extensive medical terminology knowledge

Pyxis system

Pharmaceutical storage awareness

Pharmaceutical distribution familiarity

Excellent telephone etiquette

Abbreviations comprehension

Counting and pouring expertise

Inventory management

Efficient and accurate

Accurate pharmaceutical calculations

Prescription filling training

Professional Experience

January 2006 to Current

Grace Pharmacy Phiadelphia, Pa

Data Entry Technician

Perform technical processes required to dispense medications to patients.

Receptively answer customer questions. Receive and accurately process written prescriptions from customers using Frameworks. Communicate regularly with physicians, nurses & insurance companies. Enter new patient profiles and prescriptions into medication input software system.

Communicate directly with doctors' offices via telephone, fax and email.

Provide friendly customer service at prescription drop-off and pick-up counters.

Work closely with pharmacists and used medication input software to safely and accurately dispense medication.

Efficiently answer multi-line phone and process high volume of order requests from nurses, doctors and pharmacists.

Education and Training

1977 Sun Valley High School Aston, PA

High School Diploma Academics

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