Customer Service Manager

Christina Lee

Email: ********@*************.***

Address:

City: delavan

State: WI

Zip: 53115

Country: USA

Phone: 262-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Friendly assistant manager/ Sales Associate with 10 years experience working in diverse retail and customer service environments.

Educational Background:

High School Dipolma from valley commercial college, Modesto CA 1/2001 to 2/1990 (automated accounting)

High School Dipolma from valley commercial college, Modesto CA 1/2001 to 9/2012

Job History / Details:

Career Overview

Friendly assistant manager/ Sales Associate with 10 years experience working in diverse retail and customer service environments.

Core Strengths

Floor set design and visual displays

Cash management

Shipping and receiving

Credit card processing

Multi-line phone usage

Strong organizational skills

Cash handling accuracy

Customer- and service-oriented

Listening skills

Fast learner

Exceptional communication skills

Inventory control familiarity

Adaptive team player

Excellent people skills

Problem-solving skills

Work Experience

October 2001 to April 2011

walmart beloit, wi

Assistant Manager

Greeted customers and ascertained customers' needs.Helped customers with questions, problems and complaints in person and via telephone.

Stocked shelves and supplies and organized displays.

Organized racks and shelves to maintain the visual appeal of the store.

Trained and served as a peer coach for new sales associates. Drove sales in assigned areas. Ensured compliance with company policy. Provided supervision and development opportunies for hourly associates. Upheld the companys open door policy. Scheduling of associates. Supervised 30 or more associates. Supervised several departments at once.

9/30/2012 12:00:00 AM

A

July 2001 to October 2012

Family Dollar Delavan, wi

Assistant Manager

Answered questions regarding the store and its merchandise.Greeted customers and ascertained customers' needs.Helped customers with questions, problems and complaints in person and via telephone.

Stocked shelves and supplies and organized displays.

Organized racks and shelves to maintain the visual appeal of the store.

Developed positive customer relationships through friendly greetings and excellent service.

Cashering, unloading trucks

Educational Background

1990 valley commercial college modesto, ca

certificate automated accounting

Learned automated accounting on the peach system

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