High School Customer Service

Elizabeth Lawrence

Email: ********@**************.***

Address:

City: Lakeside

State: CA

Zip: 92040

Country: USA

Phone: 619-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dedicated and energetic Registered Dental Assistant -EF with 16years experience providing skilled dental treatment. Focused on patient comfort, proper oral hygiene, treatment and preventative care management.

Educational Background:

High School Dipolma from Concorde Career School, San Diego CA 1/2001 to 9/1996 (Dental Assisting)

High School Dipolma from Crown Council, San Diego CA 1/2001 to 9/2012

High School Dipolma from UCLA, San Diego CA 1/2001 to 9/2012

Job History / Details:

Professional Summary

Dedicated and energetic Registered Dental Assistant -EF with 16years experience providing skilled dental treatment. Focused on patient comfort, proper oral hygiene, treatment and preventative care management.

Licenses

RDA license #48061 changed to RDAEF #AEF1118

Radiation and Coronal Polish Certified

Invisalign Certified

BLS/ACLS Certified

Skill Highlights

Gentle patient care

Superior customer service

Dentrix

Study model pour and trim

Sterilization techniques familiarity

Coronal polishing ability

Computer charting

Proper telephone etiquette

Endo, ortho, implant, and oral surgery

Dental equipment maintenance

Bleaching and whitening technique (Zoom, Sinsational)

Detailed patient histories

Keeping patients comfortable

Temporary crown and bridge fabrication

Dental materials knowledge

Dental x-rays expertise

Instrumentation familiarity

Sealants (SE)

Alginate impression expertise

Handpiece care proficiency

Nitrous oxide and oral sedation training

Cord retraction with final impressions

Professional Experience

May 2009 to Current

Dr. Jeff Gray La Mesa, CA

RDAEF

Greeted and prepared patients for dental examinations.

Set up examination room and dental trays in preparation for examinations and procedures.

Properly sterilized dental equipment and examination rooms in accordance with infection control policies.

Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties.

Effectively Successfully completed OSHA, ADA and HIPAA compliance trainings.

Completed patient paperwork and scanned into Dentrix system.

Provided appropriate postoperative instructions as prescribed by dentist.

Made preliminary impressions for study casts and occlusal registrations for mounting study casts.

Worked closely with patients before, during and after dental procedures.

Correctly arranged instrument trays prior to dental procedures and surgeries.

Competently prepared dental materials including cements, amalgams and composites.

Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol.

Maintained proper universal precautions and infection control procedures at all times.

Proficiently assisted dentist with diagnostic, preventative, general, orthodontic, endodontic, surgical and periodontic procedures.

Accurately collected and recorded patient medical and dental histories.

Expertly charted conditions of decay and disease to prepare for diagnosis and treatment by dentist.

Took impressions for retainers and appliances.

Gently and skillfully took and developed digital radiographs.

Expertly managed difficult or emotional patient situations and responded promptly to patient needs.

Displayed expert use of Dentrix computer scheduling program to manage patient appointments.

Performed surgery to prepare the mouth for dental implants and aid in regenerating bone and gum tissues.

Delivered preoperative and postoperative care.

Monitored oral sedated patients.

Handled the Invisalign records for patient treatment.

Timely manner of temporary crown and bridge fabrication.

January 2007 to June 2009

Dr J.G. Murray Del Mar, CA

RDAEF

Greeted and prepared patients for dental examinations.

Set up examination room and dental trays in preparation for examinations and procedures.

Properly sterilized dental equipment and examination rooms in accordance with infection control policies.

Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties.

Effectively operated x-ray machines and developed x-rays.

Accurately recorded treatment information in patient records.

Provided appropriate postoperative instructions as prescribed by dentist.

Worked closely with patients before, during and after dental procedures.

Correctly arranged instrument trays prior to dental procedures and surgeries.

Diligently cleaned instruments and work areas in accordance with sterilization and disinfectant protocol.

Successfully completed OSHA, ADA and HIPAA compliance trainings.

Managed invoices and transaction receipts.

Competently exposed, developed and mounted dental x-rays (both intraoral and extraoral).

Timely fabrications of temporary crowns and bridges.

Education and Training

1996 Concorde Career School San Diego, CA

High School Diploma Dental Assisting

Dental Assisting diploma

Crown Council,

Patient Care

2005 UCLA Westwood, CA

Explanded Functions

A course in cord retraction with final impressions.

Community Service

Leukemia and Lymphoma Society donations through triathlons.

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