Administrative Assistant Customer Service

Lachelle D Keel

Email: ********@**************.***

Address:

City: Hampton

State: GA

Zip: 30228

Country: USA

Phone: 675-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Demonstrated ability to provide exceptional support and service for a broad-range of staff and clients.Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.Energetic, results-oriented team-player eager to bring my strong administrative skills to a growing company who's in needs top-level support.Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.Hard-working, multi-tasking Executive Assistant with outstanding telephone, scheduling and documentation skills.High-performing with extensive experience working with a diverse client base and delivering results.Highly organized and meticulous Administrative Assistant with experience in corporate office setting.

Educational Background:

High School Dipolma from Charles L. Harper, Atlanta GA 1/2001 to 6/1996 (Early Childhood)

High School Dipolma from Short Univerdity, Atlanta GA 1/2001 to 9/2012

Job History / Details:

Professional Profile

Demonstrated ability to provide exceptional support and service for a broad-range of staff and clients.Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative.Energetic, results-oriented team-player eager to bring my strong administrative skills to a growing company who's in needs top-level support.Excellent communication and computer skills; ability to work independently or as part of a team to meet project deadlines; multicultural awareness with a high level of adaptability.Hard-working, multi-tasking Executive Assistant with outstanding telephone, scheduling and documentation skills.High-performing with extensive experience working with a diverse client base and delivering results.Highly organized and meticulous Administrative Assistant with experience in corporate office setting.

Skill Highlights

Meets/exceeds goals

Self-starter

Attention to detail

Microsoft Office skills

Problem resolution

Administrative support

Core Accomplishments

Operations

Collaborated with [teams/departments] to ensure smooth work flow and efficient organization operations.

Accountable for all operations of busy office, including [areas of responsibility].

Management Support:

Ensured smooth operations by supporting executive team.

Multitasking

Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Customer Service

Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Data Entry

Reviewed and updated client correspondence files and scheduling database.

Training

Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.

Professional Experience

October 2009 to May 2012

The Wonder Years McDoungh, Ga.

Teacher Asst.

Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.Maintained and prioritized daily tasks and projects including: call logs, appointments, travel, expense reports and general errands.Successfully established effective systems for record retention by creating database for daily correspondence tracking.Standardized department filing system so secretarial staff could easily locate information in any filing center . Asst. Lead Teacher in daily classroom activities, weekly lesson plans, update student files with medical records and state documentation . Transport students on off campus field trips.

June 2006 to October 2009

Left HCBOE Stockbridge, Ga.

Paraprofessional

Earned high marks for the quality and creativity of classroom teaching, lesson plans and instructional materials used in teaching diverse subjects (e.9., language arts, mathematics, science, social studies and history)

Taught General education students as well as individuals with learning challenges and special needs within a mainstreamed, inclusive classroom.

Consistently commended for ability to redirect students exhibiting behavior problems by replacing disruptive, unproductive pattens with positive behaviors.

Actively served on a variety of school committees and task forces focusing on curriculum development, textbook review.

Established positive relationships with students, parents, fellow teachers and school administrators/staff.

Quickly became the first to be call in current substitute teaching role.

January 1999 to January 2006

HENRY COUNTY PUBUC SCHOOL DISTRICT GA.

Head start Training Teacher

Assist. Teacher ( K-5 ) Hired as a full-time teacher following student teaching practicum, instructing all academic subject areas.

Classrooms of up to 22 Kindergarten grade students and Pre - Kindergarten students..

Education

1996 Charles L. Harper Atlanta, Ga.

High School Diploma

Short Univerdity Riverdale, Ga

BS Early Childhood

Additional Information

ADDITIONAL INTORMATION

Teaching Children to Read: www.readingstrategies.com/childhoodeducation/teach-child-read/esmith

Suggested Reading List for Pre-School: www.preschoolreading.com/readinglistpreschool/esmith

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