Management Development

John F. Tripp

Michigan State University

N*** North Business Complex

East Lansing, MI 48824

Phone: 517-***-****

Fax: 517-***-****

Email: *****@***.***.***

Education:

Michigan State University Ph.D. (Expected May 2012)

Eli Broad College of Business

East Lansing, MI

Michigan State University MBA (2005)

Major: IT Management

Eli Broad College of Business

Minor: Organizational Studies

East Lansing, MI Major: Integrative Management

Rice University Master of Music (1993)

Houston, TX

Major: Vocal Performance

The Cleveland Institute of Music Bachelor of Music (1991)

Major:

Sridhar &

V.Sambamurthy

1

How will I know what I want, until I see what you code? Agile Development as Collective

Sense Making

How Human? Perceptions and consequences of Human-Like Characteristics of Software

As Teaching Assistant (MSU) Rating scale 1-5, 1 highest:

Systems on Technology Trust with D.H. McKnight and N. Lankton

Taught one-hour lab sessions with grading responsibility for each 1.21 (Fall 2009)

Becoming Brave: Socio-materiality in Agile Development Teams with S. Hansen

session for a class of approximately 40 undergraduates per session.

1.30 (Spring 2009)

Symposia and Consortia Participation:

1.40 (Fall 2008)

OCIS PhD Consortium, Academy of Management, August, 2010, Montreal, Canada

1.18 (Spring 2008)

Big Ten Information Systems Consortium, June 2009, Indiana University

1.41 (Fall 2007)

Awards:

Michigan State University Department of Accounting & Information Systems, Excellence in

Teaching Award 2009

Research Interests:

Agile Software Development and Project Performance

Project Management

Trust in Software Development Teams

Social Networking

Service:

Reviewer for Scandinavian Journal of Information Systems, ICIS, AMCIS, ACIS, MWAIS

Professional Society Memberships:

Grants & Fellowships:

Association for Information Systems

Academy of Management

Awarded Center for Leadership in the Digital Enterprise (CLODE) Fellowship for the

duration of

Institute for Operations Research and Management Science (INFORMS)

doctoral studies.

Teaching: Interests and Activities:

As Independent Instructor (MSU) Rating scale 1-5, 1 highest:

Opera, my wife & seven children, golf, reading, travel, & all sports

Taught summer session of undergraduate required Introduction to IT 1.82 (Summer 2010)

course

1.43 (Summer 2009)

1.26 (Summer 2008)

2Professional Experience:

Dearborn, MI

2007-2010 - Team Detroit

IT Director Business Information Systems

Worked with IT and Agency leadership to integrate the various business technology systems

for

the creation of the company, a merger of seven companies.

Was responsible for the comprehensive and unified IT Strategy and Roadmap, designed to

build

both an operational and competitive advantage for the new joint venture.

Teamed with the CIO of the joint-venture to create the resource structure for the IT

organization, including the creation of a Director-Level Business Alignment

responsibility.

Championed new Service-Oriented Architecture based custom workflow system built to

integrate with PeopleSoft financials ERP system.

Drove the adoption of enterprise-wide collaboration and knowledge management system.

Expanded this system to include vendor and client collaboration and knowledge management.

Detroit, MI

2002-2007 - JWTDirector, Systems Development

Responsible for the formulation and execution of system strategies supporting over 3000

users

on four continents. In addition to my strategic duties, I have directed, and continue to

direct the

development and operational activities of a team of eight to eleven local development

staff,

along with additional offshore resources.

My role required constant interaction with executives, the ability to clearly define

system

requirements and solutions based upon disparate requirements, and the continuing need to

ensure proper communication between my staff and various executive clients.

Key Milestones:

Platform Migration: Identified a necessary strategic directional shift which generated

first-year

savings of more than $700,000. Recognized the synergism of multiple independent project

requirements as the catalyst driving a conversion to restack from IBM and other

technologies to

the Oracle technology stack.

Development Platform Standardization: Streamlined development processes and standards,

enabling the delivery of systems more quickly and with 37.5% fewer development resources.

Standardized team on J2EE development, eliminating development on ASP, Access, Lotus

Notes, Remedy and other development platforms, resulting in the ability to deliver higher

quality

solutions in a repeatable fashion.

Operational Enhancements: Reduced production bugs by more than 80% through the

establishment of Project Management, Production Support and QA practices, improving

customer satisfaction, and overall communication.

Production Environment Management: Implemented change management and a division of

duties to place appropriate restrictions and control over the production systems

environment.

Increased Scope and Influence: Firmly established the Detroit Systems Development

practice

as the enterprise solutions strategy Center of Excellence for JWT Worldwide, by moving

the

Systems Development practice from the delivery of small, departmental-focused proprietary

technology-based applications into the delivery of enterprise, open standards-based

solutions

serving thousands of users in a 24x7 environment.

Industry Recognition: Systems recognized for the exceptional business value generated.

Prototype and production systems profiled in industry publications and at industry

conferences.

Systems recognized by key clients as productivity enhancements, earning significant

innovation

bonuses for JWT Detroit.

3

Detroit, MI

2000-2002 - TekSystems

Consultant

Performed project leadership duties for key business process automation and improvement

initiatives throughout the operational side of the client s business.

Delivered a large business process automation system in six months with a team of three

developers, delivering the solution on time and on budget, and within key performance

thresholds. In addition, rolled out the solution to 1000 users in a single day, through

organized

training and launch activities.

Implemented best practices for team, including communications planning, and rapid

application

development strategies.

Minneapolis, MN

1997-2000 - International Business MachinesIT Architect

Designed and delivered mission critical operational applications, serving over 1000 field

offices

for major Global Services client.

Trained and mentored new development staff, leading to the certification of five new

developers

on key technologies, and the development of a team of developers that took over

development

and maintenance of the applications that I had designed and built.

New York, NY

1995-1997Buller, Owens & AssociatesTechnical Trainer

Performed technical training for numerous Fortune 100 companies, including desktop

applications (MS Word, MS Excel, Lotus 1-2-3, etc.) and programming applications (Lotus

Notes). Trained incoming Analysts at several Wall Street Investment Banks.

4

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