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Customer Service High School

Location:
Roosevelt, NY
Posted:
October 01, 2012

Contact this candidate

Resume:

Shawnett Foster

Email: ********@***********.***

Address:

City: Roosevelt

State: NY

Zip: 11575

Country: USA

Phone: 516-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To build a career that offer challenges and growth with opportunities to enrich my knowledge and skills while contributing my best to the organization.

Educational Background:

High School Dipolma from Nassau Community College, Garden City P NY 1/2001 to 9/2012 (Radiation Therapy still in college)

Job History / Details:

Professional Background

To build a career that offer challenges and growth with opportunities to enrich my knowledge and skills while contributing my best to the organization.

Skill Highlights

Customer service

Chart preparation/filing

Answer telephones in a pleasant and courteous and clear manner.

Greet visitors and patients in a professional manner

Microsoft Word

Microsoft Outlook

Organizational skills

Patient-focused care

CPR certification

Venipuncture/blood draw

Typing, light data entry

Medical Terminology

Team player, Punctual

Accomplishments

Patient Care

Ensured quality control through admissions, assessment, treatment and referral for a broad range of patients.

Monitored patients' respiration activity, blood pressure and blood glucose levels.

Delivered compassionate care that exceeded hospital requirements.

Successfully provided quality care to numerous of patients in the healthcare environment and family members.

Helped patients by serving meals, feeding as necessary, ambulating, turning, and positioning in bed.

Reporting to RN's and Managers

Prepared regular charts on patients' health related history, medication restrictions and allergies.

Customer Service

Consistently received positive feedback from patients and family by developing long-term relationships with patients and there family members.

Handled patients and family complaints, maintaining a positive environment for the patients.

Professional Experience

May 2006 to Current

Northshore LIJ Hospital Manhasset, NY

Patient Care Assistant

Prepares patient charts, sorts,files, locates patient charts as needed.

Performs light typing duties such as reports. Answer and respond to incoming telephone calls promptly and in a pleasant,courteous manner.

Greet patients and family members in a courteous manner

Communicate and document patient status.

Perform 12 lead EKG, Venipuncture blood draw as directed by RN or MD.

Help patients to the bathroom as needed, answer call bells to assist patient needs. Position patients as directed by RN.

May 2002 to May 2006

Northshore LIJ Hospital Manhasset, NY

Food and Nutrition

Proficiently work on different positions on the tray line assembly. Check patient meal trays for accuracy.

Assembles call backs and provides guidance for delivery to dietary workers.

Visits patient units to deliver meal trays and for distribution and collection of menus.

Performs all duties related to completion of diet changes for assigned patient units. Completes inventory and ordering of daily food supplies.

Labels correct menus for patient units.

June 2000 to August 2005

Mercy Community Residence Elmont, NY

Direct Support Professional

Working with a diverse mentally Ill population in a 10 bed community residence.

Assisted in all areas of daily living skills and medicine management by supervising the residents when taken medicine.

Recorded patient's progress and prepared reports,liaison with patient's families, and hospital staff.

Take residents to Dr appointments, take residents on outings.

Cook dinner

June 1994 to September 1995

Rodale Electronic Company Garden City, NY

File clerk/Secretary

Answers and processes overflow calls.

Performs light typing duties such as various correspondence, reports.

Operates related office equipment

photo copying,filing, faxing,run errands for management.

Greet visitors

Schedule and make arrangements for meetings and other events.

Maintain office supplies inventory

Education and Training

Nassau Community College Garden City, NY

Studying Radiation Therapy

Certifications

CPR Certification

Affiliations

Outstanding Service Award 2005,2006. Service Excellence Award 2002,2012,

Candidate Resume - Brandon Drozda

Contact Information -

Email: ********@********-*****.***

Address:

City: wilkes barre

State: PA

Zip: 18702

Country: USA

Phone: 570-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Talented Food preparation professional with 5 years food service experience in all types of restaurant facilities. Experienced Line Cook with exceptional knowledge of a wide variety of kitchen equipment and cooking techniques in a fast-paced environment. also have customer service experience from other jobs i am a dedicated, detail oriented, a very dependable worker, and i am eager to learn new things

Educational Background:

High School Dipolma from plains a.l.c, Plains PA 1/2001 to 6/2007 (general)

Job History / Details:

Summary

Talented Food preparation professional with 5 years food service experience in all types of restaurant facilities.

Experienced Line Cook with exceptional knowledge of a wide variety of kitchen equipment and cooking techniques in a fast-paced environment.

also have customer service experience from other jobs i am a dedicated, detail oriented, a very dependable worker, and i am eager to learn new things

Highlights

High customer service standards

Exceptional workflow management

Conflict resolution proficiency

Adheres to customer service procedures

Strong problem solving ability

Persuasive speaker

52 WPM typing speed on average

Goal-oriented

Reliable

Self-sufficient

Excellent communication skills

Positive

Friendly

Energetic

Flexible

Detail-oriented

Strong work ethic

Accomplishments

i am a fast learner, i have good phone etiquette, good customer service skills, and excellent work ethics

Experience

April 2012 to Current

plant mechanix wilkes barre, pennsylvania

landscaper

cutting grass, building retaining wall, and other general landscaping, i also speak with customers often about the work being done and if anything needs to be changed

March 2010 to December 2011

vinos deli wilkes barre, pennsylvania

delivery driver

bringing food to several businesses in the hanover industrial park along with cash handling and order taking

February 2011 to December 2011

outsider saloon wilkes barre, pennsylvania

line cook/bar back

duties included cooking, cleaning, stocking cooler, answering phones, and taking care of games and activities on bike nights

January 2009 to January 2010

dunkin donuts wilkes barre, pennsylvania

production worker

i controlled the production for three stores along with scheduling work to be done and going store to store to make sure work was completed.

Education

07 plains a.l.c plains, pennsylvania

High School Diploma general

Candidate Resume - Leslie Z. Merian

Contact Information -

Email: ********@************.***

Address:

City: Waldo

State: FL

Zip: 32694

Country: USA

Phone: 352-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hardworking Manager focused on producing quality food and providing excellent customer service. Dedicated Manager proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking opportunities for advancement in management. I have worked in Food and Nutrition Services and Production for over 13 years. I am certified with the State of Florida and the past presidents of the association .I have my Servsafe, my CPR and First Aid card. I have worked on the wellness committees and I hold the wellness part of my job very serious. Objective: To serve a healthy well balanced meal to each and every child that not only looks great but taste great too and of course stay within the schools budge.t Specific Skills Area: I can do each and every job in the kitchen. I can be the main dish cook or the baker, whatever is needed or whomever calls in sick that day. I have maintained kitchens on all levels from elementary to high school and satellite kitchens. I have also done the summer feeding programs. My office skills are as followed. I do production records for all 8 lines including a COOP program at our school. I do all the ordering from US foods and all the vendors. I do all the inventory, receiving, deposits, scheduling, teaching of the MSDS books and new products that come in. I provide snacks for the FCAT and all actives that go on and around the schools .I am partners with the environmental science teacher for the farm to kitchen program, all our salads were from our garden this year, we had a great time with this I open and close my kitchen and make sure FIFO is in place on a daily basis. Sanitation is a major part of my job and i make sure that every precaution is taken. I do have 3 deaf children of all have and are still attending fsdb, so I do know sign but am not proficient in the language. I love what I do and I m very passionate about following the wellness policy that the state of Florida has in place.

Educational Background:

High School Dipolma from cfcc, Ocala FL 1/2001 to 6/1983 (basic science)

Job History / Details:

Summary

Hardworking Manager focused on producing quality food and providing excellent customer service.

Dedicated Manager proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking opportunities for advancement in management. I have worked in Food and Nutrition Services and Production for over 13 years. I am certified with the State of Florida and the past presidents of the association .I have my Servsafe, my CPR and First Aid card. I have worked on the wellness committees and I hold the wellness part of my job very serious. Objective: To serve a healthy well balanced meal to each and every child that not only looks great but taste great too and of course stay within the schools budge.t

Specific Skills Area: I can do each and every job in the kitchen. I can be the main dish cook or the baker, whatever is needed or whomever calls in sick that day. I have maintained kitchens on all levels from elementary to high school and satellite kitchens. I have also done the summer feeding programs. My office skills are as followed. I do production records for all 8 lines including a COOP program at our school. I do all the ordering from US foods and all the vendors. I do all the inventory, receiving, deposits, scheduling, teaching of the MSDS books and new products that come in. I provide snacks for the FCAT and all actives that go on and around the schools .I am partners with the environmental science teacher for the farm to kitchen program, all our salads were from our garden this year, we had a great time with this I open and close my kitchen and make sure FIFO is in place on a daily basis. Sanitation is a major part of my job and i make sure that every precaution is taken. I do have 3 deaf children of all have and are still attending fsdb, so I do know sign but am not proficient in the language. I love what I do and I'm very passionate about following the wellness policy that the state of Florida has in place.

Highlights

Neat, clean and professional appearance

Delivers exceptional customer service

Point of Sale (POS) system operation

Proven leader

Reliable team worker

Engaging personality

Fast and efficient service worker

Excellent multi-tasker

I can do each and every job in the kitchen. I can be the main dish cook or the baker, whatever is needed or whomever calls in sick that day. I have maintained kitchens on all levels from elementary to high school and satellite kitchens. I have also done the summer feeding programs. My office skills are as followed. I do production records for all 8 lines including a COOP program at our school. I do all the ordering from US foods and all the vendors. I do all the inventory, receiving, deposits, scheduling, teaching of the MSDS books and new products that come in. I provide snacks for the FCAT and all actives that go on and around the schools. I am partners with the environmental science teacher for the farm to kitchen program, all our salads were from our garden this year, and we had a great time with this I open and close my kitchen and make sure FIFO is in place on a daily basis. Sanitation is a major part of my job and i make sure that every precaution is taken.

Accomplishments

Recognized by peers and management for going above and beyond normal job functions.

Customer Relations

Earned highest marks for customer satisfaction, company-wide.

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Conflict Resolution

Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Computed Data Reports

Provided required weekly, monthly and quarterly reports listing sales figures and student track records.Sales

Consistently generated additional revenue through skilled sales techniques.

Experience

January 2005 to 9/30/2012 12:00:00 AM

Alachua Co. School board Gainesville, Fla

Food and Nutrition Manager

Education

1981 Forest high ocala, fla

basic

High school diploma

Customer Service Manager Certificate (CSMC)

Food Systems Management coursework

Member of Florida Food Service Association, I am the past President of the Association.

ServSafe certified

CPR and First responder

On the Wellness Committee



Contact this candidate