Customer Service Administrative Assistant

Suzanne Stokes

Email: *********@********.***

Address: **** ***** **** ***.**.217

City: Houston

State: TX

Zip: 77082

Country: USA

Phone: 832-***-****

Skill Level: Management

Salary Range: 35

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

SUZANNE EILEEN STOKES

2828 HAYES ROAD, APT. NO. 217

HOUSTON, TX 77082

TEL: 832-***-****

EMAIL: ************@*****.***

The Clerkley Watkins Group, Inc. Houston, TX

Sr. Administrative Assistant Aug 2004 Feb 2011 Handled and coordinated travel arrangements for Both Principal and Project Architects in order to perform inspections regarding various projects. Maintained weekly and daily schedules. Coordinate both with project and submitted reports with photographs to Owners, Contractors and Project Team Members regarding the progress of the Project Status throughout the course of the Project. Assisted with accounting duties including payroll submittals. Ordered and maintained office supplies for department.

Schlumberger Oil Phase Houston, TX

Administrative Assistant Apr 2003 - Aug 2004 Provided administrative support for Managers. Notified company personnel of visitor arrival. Screened and responded to incoming phone calls and emails. Handled hard copy filing system. Prepared weekly meeting minutes and engineering reports.

Dr. Raina Patel M.D. Dr. Janice Mudd, D.O. Houston, TX

Front Office Coordinator Jan 2001 - Feb 2003 Answered incoming phone calls and assisted patients with scheduling appointments. Handled inquiries by patients regarding their health insurance. Interacted and dealt with insurance companies daily. Performed ICD-9/CPT Coding that was used for patient billing and insurance purposes. Assisted Insurance Analyst with all billing, invoicing and close-outs. Managed all front office duties inventory and ordered supplies as needed. Composed letters/reports as needed by Physician Specialists.

First Community Credit Union Houston, TX

Switchboard Operator Aug 1999 Jan 2001 Answered incoming calls on a large scale switchboard for four locations. Took detailed messages and directed calls to appropriate personnel. Assisted customer service department with calls and special projects. Typed reports and correspondence for managers and staff.

Houston Grand Opera Company Houston, TX

Customer Service Representative June 1994 - Aug 1996 Answered incoming phone calls into the Opera Company. Booked and answered questions regarding upcoming opera seasons. Performed sales calls to potentially clients, and solicited donations for the yearly Fundraising Campaign.

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