Customer Service Manager

Marvin Ligon

Email: abor3t@r.postjobfree.com

Address:

City: Bartow

State: FL

Zip: 33830

Country: USA

Phone: 863-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

My career in retail started in 1988 with a total of twenty years in this field. I have worked in deli, bakery, general merchandise, produce, meat department, seafood, grocery, office, and customer service. I also owned and operated my own small business Ligon Enterprises. In this business we sold and installed ceramic tile, specialized in hardwood floors, and kitchen and bathrooms.

Educational Background:

High School Dipolma from Clewiston High, Clewiston FL 1/2001 to 5/1991 (Math/Science)

Job History / Details:

Career Overview

My career in retail started in 1988 with a total of twenty years in this field. I have worked in deli, bakery, general merchandise, produce, meat department, seafood, grocery, office, and customer service. I also owned and operated my own small business Ligon Enterprises. In this business we sold and installed ceramic tile, specialized in hardwood floors, and kitchen and bathrooms.

Core Strengths

Word Excel

Word Document

Internet Explorer

Spreadsheets

Inventory Control

Disaster Management

Food Certifications

Integrity

Reliability

Drives Guest Focus

Builds Partnerships & Teams

Asset Protection

Excellent Customer Service

Pallet Jack

Fork Lift

CGO Specialist

Stocking

Coaches and Develops Others

Trust & Loyalty

Executes Operational Decisions

Accomplishments

Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.

Handled guest complaints, maintaining a positive experience.

Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Fulfilled all supervisory duties when Store Manager was on vacation.

Exceeded team sales goals by [7.4] percentage .

Work Experience

June 2012 to October 2012

Winn-Dixie Wauchula, Florida

Co-Director

My job overview is to assist the store manager in managing, leading, and controlling total store operations to exceed sales and profits. My primary responsibilities is to communicate and enforce the company's goals, expectations, and policies while maintaining open communication for suggestions and feedback.

Educational Background

1991 Clewiston High Clewiston, Florida

High School Diploma Math/Science

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