medical

Elizabeth Rybeck

Email: aboqyl@r.postjobfree.com

Address:

City: Windsor Lock

State: CT

Zip: 06096

Country: USA

Phone: 860-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Innovative, driven, patient-oriented healthcare professional combining more than 10 years of work in radiology care with proficiency in customer service and team leadership. Accountable and responsible with a strong focus on patient wellness. Seeking a leadership role within a highly respected radiology/medical practice.

Educational Background:

High School Dipolma from The Sawyer School, East Hartford CT 1/2001 to 6/1998 (Medical)

High School Dipolma from, East Hartford CT 1/2001 to 10/2012

Job History / Details:

Professional Summary

Innovative, driven, patient-oriented healthcare professional combining more than 10 years of work in radiology care with proficiency in customer service and team leadership. Accountable and responsible with a strong focus on patient wellness. Seeking a leadership role within a highly respected radiology practice.

Certifications

First Aid Certification

CPR Certification

BCLS Certification

Accomplishments

United Way Champion- Customer Care Center 9th Floor Jefferson Radiology

Skill Highlights

Medical terminology

Committed team player

Patient-focused care

Strong written and verbal communication skills

Compassionate

Excellent interpersonal skills

Quick problem solver

Efficient and reliable team player

Fast learner

Good listener

Prioritizing and multi-tasking

Strong organizational skills

Education and Training

1998 The Sawyer School East Hartford, CT

Certificate Medical Assistant

Health Occupations

Human Sciences

Human Services

GPA 3.99,

BLS Certification

Professional Experience

November 2009 to Current

Jefferson Radiology East Hartford, CT

Customer Care Agent Outbound Agent

Evaluate requisitions to ensure the exam ordered matches the exam requested; ensure that the requisitions are thoroughly completed by the referring physician.

Contact referring physician via fax or phone to obtain any missing information on requisitions.

Answer incoming calls, schedule appointments for all modalities; obtain demographic and insurance information, and request clinical information to schedule proper exams.

Work closely with supervisors and site managers with escalated exams.

Obtain authorization and or lab results for specific exams requested.

Provide support, training and assistance to other Customer Care Agents as needed.

November 2009 to December 2010

Jefferson Radiology Bloomfield, CT

Tech Facilitator II

Obtained information about clients' medical history, drug history, complaints and allergies.

Prepared patient rooms prior to their arrival.

Completed and submitted clinical documentation in accordance with agency guidelines.

Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

Reported any unusual circumstances in the patients' condition or environment.

Provided patients and families with emotional support.

Provided a comforting and soothing environment.

Kept facility stocked with necessary supplies, equipment and instruments.

Maintained a clean, healthy and safe environment.

Comforted patients and provided them with reassurance and encouragement.

May 2002 to November 2009

Medical Imaging Center Bloomfield, CT

Facilitator/Receptionist

Checked patients in

Set rooms up for specific exams

Confirmed appointments

Scheduled patients for exams

Obtained authorizations

Handled co-payments

Developed films

Delivered films to radiologist

checked patients out

Order supplies.

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