managing
Resume:
Catherine Almanzo
Email: aboqxc@r.postjobfree.com
Address: *** ************* *****
City: Mundelein
State: IL
Zip: 60060
Country: USA
Phone: 847-***-****
Skill Level: Experienced
Salary Range: 68
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Catherine M. Almanzo
Mundelein, IL 60060
aboqxc@r.postjobfree.com http://www.linkedin.com/in/calmanzo
CAREER SUMMARY
Results-focused, detailed, collaborative professional with proven experience implementing and managing process improvements adding value to the company. Proven leadership ability to proactively analyze and evaluate situations, offer thoughtful solutions, and work with cross-functional team with the organization`s best interests in mind. Solid interpersonal skills and dedication have been key to my building trusting relationships. My goal is to use these talents in a process manager role.
CORE COMPETENCIES
* Analyze systems, establish procedures, and implement processes for department structure.
* Developed training protocol in areas of internal audits, document control, and low level operations.
* Research and author quality process forms, job descriptions, and training checklists.
* Certified ISO9001 conversion process manager and Lead Auditor.
* Build trusting client and team relationships.
* Communicate procedural documentation changes to improve QMS.
COMPUTER SKILLS
MS Office Macola Salesforce Visio
PERFORMANCE ACCOMPLISHMENTS
* As POWERVAR`s ISO Management Representative, managed the conversion from ISO9001:2000 to ISO9001:2008 by promoting the adoption of a process approach when developing, implementing, and improving the effectiveness of the QMS. This approach emphasizes the importance of considering processes in terms of added value and identifying continual improvement opportunities based on objective measurements.
* In the role of POWERVAR`s Change Control Board (CCB) Administrator, chaired the detailed accounting of change authorization, change documentation, and change incorporation. Communicated changes and followed up with members of each participating group to alert them of the impending change request and to review how it would affect their areas. The result was providing a standard format for pertinent information for engineering analysis or evaluation, with formal notification of changes made to processes and products previously or soon-to-be released for the first time.
* Instrumental in the development of a company Emergency Response Plan (ERP), as well as Powered Industrial Lift, Hazcom, Fire & Evacuation, Personal Protective Equipment, and Comprehensive Safety Programs. Researched OSHA requirements for the programs and collaborated with members of internal industrial application processes to develop the written safety programs for employee reference and training. The programs were developed when POWERVAR`s employee count doubled due to a merger and it was important to emphasize a new standard of employee safety.
* Managed document control department as POWERVAR`s Document Control Administrator, leading operations specialists and company documentation change requests. Communicated and processed changes affecting the overall item master, assembly processes, schematics, spec sheets, manuals, quality forms, drawings changes, and process test documentation. Created an Excel change request history file dating back 12 years and utilized Adobe software to initiate an organizational library for new part number research and older change requests.
* Collaborated with colleagues to develop company-wide ISO quality procedures for POWERVAR, having led the ISO9001:2000 registration program while maintaining company operations, achieving registrar status in less than two years.
* Created and implemented POWERVAR`s internal audit training program, training 20 auditors. Created tools in 8D discipline and Root Cause Analysis used for mock audits to prepare internal auditors for real world auditing. Conducted all training using ISO9001:1994 and 2008 accredited course and test materials used by American Standard of Quality (ASQ) instructors. Prepared team by applying real company auditing scenarios experienced at POWERVAR and Mhotronics.
* Implemented product training on Mhotronics` new product line for the inside sales group and assemblers handing the product, effectively reducing training costs through personally preparing documentation and facilitating course instruction.
PROFESSIONAL EXPERIENCE
Office Coordinator, Documentation Control, Management Representative, Quality Manager, and Project Manager
POWERVAR, Waukegan, IL, January 1999 - Present
A power quality supplier offering uninterruptible power supplies and power conditioning products.
* Working in conjunction with Mechanical Engineering, Custom Engineering, Sustaining Engineering, and Quality to develop a library of data for product development and sustained product history. Heavy use of engineering change requests and change notices (ECR/ECN) maintains the organization`s overall item master. Maintained all audit records, calibration certificates, and agency documentation, ensuring the proper flow of essential quality documents for compliance to procedure and regulatory agency requirements.
* Served as ISO9001 management representative working directly with registrar to ensure conformance to international standards. Scheduled internal and external audits of existing quality procedures, writing non-conformances and observations related to quality process deficiencies and following through on corrective actions/measures in addition to ensuring all quality related training was documented. Developed and maintained quality management system and procedural documentation for ISO certification.
* In the role of POWERVAR`s Quality Manager, used CRM web-based
program to record and analyze product performance to identify deficiencies in product quality or return trends. Worked jointly with sustaining engineering to write failure analyses to identify areas for improvement and record progress through corrective actions.
* Managed ISO9001:2000 registration, with a focus on development of departmental procedures required for ISO`s quality management system. The QMS helps to improve corrective/preventive programs to establish consistency throughout POWERVAR`s order entry, purchasing, assembly, packing and shipping processes, while cultivating supplier relationships through audits, corrective measures, and continuous improvement initiatives.
Production Analyst/Scheduler, Cable Assembly Product Manager, Assistant Product Manager, Project Management, Inside Sales - Customer Service
Mhotronics, Inc. (now Honda Connectors), Vernon Hills, IL, 1992 - 1999
Distributor of Honda Connectors and manufacturer of small harness assemblies.
* Set up display boards for multicultural warehouse personnel simplifying the identification of component pieces resulting in reduced shipments errors, increasing warehouse efficiency and customer service.
* Worked with technicians to develop drawings and bills of material for customers` harness requirements.
* As an ISO9001 certified auditor, developed procedural applications for assembly training and inside sales development for improved customer service.
* Performed inside sales for Honda Connectors, including the sale and promotion of harness assembly.
EDUCATION AND CERTIFICATIONS
National Louis University, Evanston, Illinois
B.A., Business Management
College of Lake County, Grayslake, Illinois
Associate of Applied Science Industrial Supervision
Associate of Applied Science Mid-Management
Certificate in Paralegal Studies
ISO9001:2008 Certified Lead Auditor
National Notary Association (NNA)
Notary Public
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