criminal justice

Lisa Arnold

Email: aboqq6@r.postjobfree.com

Address: p. o. box 2718

City: Minden

State: NV

Zip: 89423

Country: USA

Phone: 775-***-****

Skill Level: Experienced

Salary Range: 50

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Lisa K Arnold

P. O. Box 2718, Minden, Nevada, 89423

Home: 775-***-**** ai Cell: 775-***-****

ai aboqq6@r.postjobfree.com

OBJECTIVE

To obtain a challenging position that enables me to use my education in psychology and criminal justice to make a difference in our communities.

EDUCATION

Ashford University, Bachelor of Arts, Psychology/ Social and Criminal Justice, March 2009 - Present

Continuing education classes in Social and Criminal Justice with a GPA of 3.94 I have completed my course of study in Psychology with a GPA of 3.83. I have remained on the Dean's List during my studies at Ashford University and plan on completing my degree studies around October of 2013.

Blackstone's School of Law, Certificate, Paralegal Law, January 1998 - April 2000

Academic qualifications obtained in Paralegal Law

EMPLOYMENT

Customer Sales and Service Representative. Charter Communications, Gardnerville, Nevada, July 2009 - Present

Experienced in all facets/phases and aspects of sales and customer service including dealing with difficult customers. Dealt with a variety of customers on a daily basis in a professional manner Developed relationships with management and field personnel in order to help the customers with any issues at their properties. Successfully implemented new sales techniques and increased sales for the local office over the period that I have worked in this position. Responsible for daily cash drawer and drop box balancing and deposits.

Administrative Assistant. Charter Communications, Gardnerville, Nevada, July 2000 - June 2009

Acted as Human Resources and benefits coordinator for the local office. Responsible for all employee payroll on a biweekly basis. Increase efficiency in Accounts receivable and payable invoicing and billing on a daily basis. Successfully implemented scheduling of truck repairs and tool tracking reports. Developed relationships with vendors to provide upkeep on all office equipment, security systems, as well as ordering cleaning and office supplies. Developed and implemented processes and procedures to track and approve vacation and sick time and scheduled overtime and work in different offices. Tracked and reported all OSHA accidents and tracked all leave paperwork, including FMLA, workman's comp and personal leave time.

Converter Control/ Warehouse/ Call Center Customer Service. Charter Communications/ formerly AT&T, TCI, and Media One, Reno, NV and Placerville, CA, Nevada, September 1996 - June 2000

Acted as converter control / inventory control coordinator to increase efficiency in the Reno warehouse after a problem with theft was discovered. Developed and implemented processes and procedures to decrease product loss. Delivered high standards of customer service as a call center representative.

SKILL

AREAS

Summary of qualifications - 15yrs

Excellent customer service and administrative skills and ability to relate well to people at all levels. Emphasis customer service, inventory control, and accounting techniques. Detail oriented with strong organizational abilities. Effective working alone and as a cooperative team member. Clerical skills include typing, 10 key, and computer data entry. Computer software knowledge: Dbase, Lotus1.2.3., Quicken, Quick books, Easy, Microsoft Office, Excel, Power Point, Word, Windows 95 through Windows 7.

PERSONAL

I am a citizen of the United States and am currently working at Charter Communications. I am continuing my education in Psychology and Social and Criminal Justice. I will graduate with a double major Bachelors degree in 2013.

HONORS/AWARDS

Dean's List, January 2012

Since I have started at Ashford University in 2009 I have made the Dean's List. I have a GPA in Psychology of 3.83 and a GPA in Social and Criminal Justice of 3.94 working toward a double major degree in 2013.

President's Volunteer Service Award, January 2007

Presented by the Presidentaiis Council on Service and Civic Participation - Gold Award

President's Volunteer Service Award, January 2006

presented by the Presidentaiis Council on Service and Civic Participation - Silver Award

Contact this candidate