manager
Resume:
MELISSA BROWN HOGUE
Email: ********@***************.***
Address:
City: Shreveport
State: LA
Zip: 71105
Country: USA
Phone: 318-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Energetic and reliable office manager skilled with working with a diverse group of people. Competent Dental and Medical Billing professional with ability to manage a busy medical office and provide excellent customer service to all patients.
Educational Background:
High School Dipolma from Bossier Parish Community College, Bossier City LA 1/2001 to 7/1997 (Business)
Job History / Details:
Career Overview
Energetic and reliable office manager skilled with working with a diverse group of people. Competent Dental and Medical Billing professional with ability to manage a busy medical office and provide excellent customer service to all patients.
Skill Highlights
Microsoft Office skills
Physician billing
QuickBooks
Employee training and development
Insurance processing
Dental terminology
Patient charting
Health insurance processing
HIPAA compliance
Insurance eligibility verification
Medical billing
On-line claim submission
OSHA compliance
Patient scheduling
ADA Insurance forms
Filing
Scheduling
Telephone skills
Multi-task Management
Professional Experience
September 2007 to September 2012
Shane McPherson DDS and Jon-Christian Stewart DDS Shreveport, La
OFFICE MANAGER
-Managed daily office operations and maintenance of equipment, maintaining accurate records for all business supplies.
-Provided efficient customer service to clients.
-Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures.
-Processed accounts receivable and accounts payable.
-Managed incoming and outgoing calls for busy dental office.
-Scheduled and confirmed appointments for entire management team.
-Performed accounts receivable duties including invoicing, cash application, researching charge backs, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation.
Education
1997 Bossier Parish Community College Bossier City, La
Business
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