Manager Customer Service
Resume:
Resturaunt General Manager (RI/ Conn/ Mass.)
Date: 2012-09-24, 8:02AM EDT
*************@*****.***
John Woody
Johnston, RI 02919
*************@*****.***
OBJECTIVE: To bring over 25 years of my restaurant expertise to your company. I have experience
in Profit and Loss statements, staffing, scheduling, budget controls, ordering and
customer service.
EXPERIENCE: McDonald's Rhode Island
2001-2012
Operations Supervisor/ General Manager
Responsible for all day to day operations including but not limited to, all food
ordering, all aspects of employees hiring, controlling budget and scheduling of
fifty employees.
As supervisor, I was responsible for overseeing 4 locations and all day to day
operations.
1998-2001 Little Caesars Virginia
Assistant Director of Operations
Responsible for 11 locations, budgets, hiring and training, reporting payroll,
ran weekly meetings with managers, handling all outside services and reporting all weekly, monthly and annual numbers directly to Director of Operations.
1995-1998 Domino's Pizza Massachusetts
Area Supervisor
Oversaw 7 locations their day to day operations, with construction and
redesign of two locations.
1993-1995 Sub-Land Pizza Inc Rhode Island
Managing partner/ Director of Operations
Purchased and built 7 locations as the general contractor. Oversaw all aspects of daily operations, all employee hiring and training, vendor ordering, all outside services.
Sold business to Papa Johns.
1990-1993 Corporate Little Caesars Rhode Island
Area Supervisor
Responsible for food ordering, staffing and overseeing daily operations of 3 locations.
Ultimately responsible for the closing of these three locations for the corporation.
EDUCATION:
1985 McDowell High School Erie, PA
1983-1985 Erie County Votec Erie, PA
Carpentry and Framing
1985-1987 Edinburgh University Edinburgh, PA
Associate degree in small business management
McDonald's Classes
2009 Hamburger University
2007 Basic Shift Management
2007 Assistant Manager
2007 FLP Future Leadership Practices
Certifications & Awards
2009 Quarter million dollar manager
2005 F.O.E. Man of the Year
2004 F.O.E. Fundraiser of the year
Little Caesars Hot Shot award 5 times
Serve Safe Certified
Skills: I have complete understanding of all aspects of a P&L. Knowledge of all state and federal
laws on employment, inventory variance, cost cutting measures and all food safety
requirements.
Interest: I am an active volunteer at the Providence Ronald McDonald House.
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