Customer Service Medical
Resume:
TABITHA HUMPHREY
Email: *********@********.***
Address: **** ********** **
City: Tampa
State: FL
Zip: 33619
Country: USA
Phone: 813-***-****
Skill Level: Experienced
Salary Range: 18
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
TABITHA HUMPHREY
7019 Parliament Drive
Tampa, Florida 33619
Tel. 813-***-****
Alt. Tel.
*********@********.***
CAREER PROFILE
Motivated, task-focused professional whose background includes home health
aide and customer service experience. Style blends capability and compassion
to truly integrate patient
s medical and emotional care. Able to adapt to new
and challenging situations.
TRANSFERRABLE SKILLS
Works independently within a team environment.
Strong written, verbal and interpersonal communication skills.
Capable of prioritizing and multi-tasking in a fast paced, changing
environments.
Able to stay tactful, calm and positive when working under pressure.
Skilled at identifying problems and implementing resolutions.
QUALIFICATIONS
Medical Assistant
Clinical Lab Assistant
Patient Care
Allied Healthcare
CPR/BLS
HIV/AIDS
First Aid
Electronic Medical Management (EHR/EMR)
EKG/ECG
Medical Terminology
Anatomy and Physiology
Medical Office Skills
Pharmacology
Clinical/Laboratory Procedures
HIPAA Compliance
OSHA
Blood Borne
Pathogens (BBP)
Clinical Techniques
Specimen Collection and Handling
Urinalysis
Minor
Surgical Prep
Injections (IM, ID, SQ)
Wound Care
Vital Signs
Phlebotomy/Venipuncture
Finger/Capillary Sticks
Front/Back Office
Computer Skills
Data Entry
Typing Skills
ACADEMIC BACKGROUND
Ultimate Medical Academy, Tampa, FL
Medical/Clinical Lab Assistant, Candidate, 2012
CERTIFICATION
Working towards National CCMA Certification
PROFESSIONAL EXPERIENCE
Happy Hands Care, Wimauma, FL
2011-2012
Home Health Aide (HHA)
Provided companionship and personal care.
Performed health care related tasks, such as monitoring vital signs.
Administered bedside and personal care, such as ambulation and
personal hygiene assistance.
Performed housekeeping duties, such as cooking, cleaning, washing
clothes and dishes, and running errands.
Planned and prepared nutritious meals.
Transported clients to locations outside the home, such as to
physicians' offices or on outings, using a motor vehicle.
A.G.R. Group, Tampa, FL
2008-2011
Customer Service Representative
Interfaced with customers via outbound calls for the purpose of
renewing price protection contracts.
Greeted customers in a courteous, friendly, and professional manner.
Clarified customer requirements.
Prepared complete and accurate work and updated customer file.
Participated in activities designed to improve customer satisfaction
and business performance.
Rivertree Landing Apartments, Tampa, FL
2004-2007
Leasing Agent
Interacted directly with prospective and current residents to
accomplish maximum occupancy.
Maintained all resident files.
Stayed fully knowledgeable of all properties available for rent.
Completed lease forms and collected security deposits and rent as
applicable.
Followed through by answering questions and handling resident
concerns.
Contact this candidate