Customer Service Project

Valentino L. Gray

*** **** **. - *******, ** ****3 - Phone: 615-***-**** – ********@*****.***

Art Objective

To secure a position that offers me a consistently positive atmosphere to learn

New technologies and implement different strategies for customers, which will

enhance the organization.

Education

TENNESSEE STATE UNIVERSITY

NASHVILLE, TN

Bachelor of Science

Major: Art Graduation Date May 2012

JACKSON CENTRAL MERRY JACKSON, TN

Diploma

Major: art Graduation Date May 2003

Professional Experience

HARRIS TEETER - Nashville, TN

Stocker, April/2011 to present

Stock products throughout the store while helping customers with certain item selections.

TENNESSEE STATE UNIVERSITY CENTER FOR PREVENTION RESEARCH- Nashville, TN

Field investigator Intern, May/2010 to present

The purpose of this qualitative study was to provide a pre-intervention assessment of small and medium WIC-

authorized grocery stores identified as eligible to participate in the Nashville Children Eating Well (CHEW)

Project. Field investigators used participant observational methods to assess 24 stores in Davidson County, TN.

The stores, pre-selected based on their census block demographics, were observed to record the space and size,

types of advertisements, customers, appearance, area surrounding the store, customer service, and overall

impression of each store. Traveling in pairs, each team recorded their responses on the assessment tool after

observing the stores. One goal of the CHEW Project is to help the stores expand the availability and marketing

of low-fat dairy, whole grains, and produce to their customers. Data obtained from the observations provides

preliminary needs assessment of the WIC-authorized vendors. The CHEW project team is using the

information to provide guidance in purchasing and accommodating new equipment to store the new foods. Pre-

intervention assessments can help investigators avoid introducing potential bias and provide true baseline data

for evaluative purposes.

Selected Accomplishments:

Developed (CHEW) Children Eating Well in Nashville poster for the research symposium and created a PowerPoint as well.

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- Firsthand experience with field investigators at Tennessee State University

-Provided several observations of stores while working on this project

- Volunteer of (HON) which stands for hands on Nashville which helps out the low-income individuals

-Selected to be in several art galleries

Honors

Academic Scholar (Dean’s List, 3 semesters),2007 /2009/ 2011

Member of Tennessee State University Track and Field Program 2007/2012

Member of (YAMS) youth summer program 2010/2012

Field investigator for (CHEW)2010/2012

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