Anita Ramos Curran *********@*****.***
**** *. ******* ***., *******, IL 60630 773-***-****
High-achieving, self-motivated, results-oriented, experienced, and energetic
Credit & Collections Specialist. Well organized and detail-oriented, with excellent
interpersonal and communication skills. Demonstrated management and team
leadership qualities in fast-paced multi-tasking environments.
Effective collections on delinquent accounts
Building and Maintaining Strong Professional Business Relationships
Cash applications
Tracking unearned discounts/deductions
Filing/termination of Uniform Commercial Codes (UCC)
PROFESSIONAL EXPERIENCE
SPORTS AWARDS, Chicago, Illinois 11/11 - Current
Account Manager/Customer Service Representative
Develop business relationships and build rapport, specifically with the nations
YMCA’s. Work closely with these key customer’s to provide timely and accurate
information, including requests for custom quotes, literature, product
specifications, recommendations for most economical product and delivery
solutions, etc., to best serve the customer needs and manage high levels of
service and customer satisfaction.
FRED JOHNSTON TAX & ACCOUNTING, Rosemont, Illinois 10/10 - 06/11
Business Development Specialist
Introduction of the firm to prospective clients through inside cold calling. Built
rapport with potential new customers and scheduled meetings for sales
presentations of company portfolio. Managed the required follow-up to build
relationships with customers. Assessed client needs and potential fit with the
firm, and determining the next steps leading to securing the prospect as a client.
Effectively scheduled 7-10 appointments weekly, leading to the sale of
accounting services.
Consistently exceeded weekly targets.
Earned bonuses on acquiring new business.
COSMO FILMS INC. /ACCO Brands/GBC, Addison, Illinois 06/92 - 08/09
International manufacturer and provider of thermal lamination films and
equipment to various markets in North America, Europe and Asia. Global sales of
$140 million.
Credit/Collection Specialist 1998 - 2009
Reviewed credit references for potential customers and approved credit limits
based on financial analysis. Conducted research and reconciliation of deductions
taken by entire portfolio, including non-trade related items. Prepared and
distributed weekly and monthly reports to sales force personnel and upper
management. Monitored progress of company programs designed to allow
customers to purchase supplies in-volume as payment for equipment.
Filed/terminated Uniformed Commercial Code (UCC) in accordance with D&B
guidelines, as needed. Posted daily cash applications and credit card payments to
customer accounts. Effectively collected $2.5 million on delinquent accounts and
reduced year-over-year delinquency.
Reduced unearned discounts and deductions by 70%.
Managed the reduction of collection agency expenses by 25%.
Assistant Supervisor Outbound Sales Telemarketing 1996 - 1998
Managed and motivated sales force to achieve $1.8 million in annual sales
goals.
Assisted in the development of creative sales programs.
Kept accurate correspondence and potential customer leads for sales force.
Monitored and facilitated various sales programs.
Inside Sales Representative 1992 - 1996
Recognized as “Sales Representative of the Year” for three consecutive
years
(1994, 1995, 1996).
Exceeded individual quotas by an average of $72,000 annually.
Earned a $10,000 trip for new business generation.
Self-driven leader in competitive team building events.
THE ELTON CORPORATION, Streamwood, Illinois 08/89 – 06/90
Outside Sales Representative
Maintained and developed existing customer accounts. Solicited new business
and achieved a successful track record of exceeding monthly sales quotas.
Generated new business through cold calling and existing account
development.
Exceed monthly sales goals by 12%.
Represented company at annual industry trade shows.
EDUCATION
Associates Degree in Applied Science
Harry S Truman College, Chicago, Illinois
Business Administration Studies
University of Illinois, Chicago, Illinois
SALES TRAINING
Webinars offered by New Clients Inc.
Zig Zigler Secrets of Closing a Sale
Les Brown Sales and Motivational Techniques
TECHNICAL SKILLS
Quick books, Sage Act Data Base, Microsoft Word, Excel, PowerPoint, AS400,
BPCS