Anita Ramos Curran aboprn@r.postjobfree.com

**** *. ******* ***., *******, IL 60630 773-***-****

High-achieving, self-motivated, results-oriented, experienced, and energetic

Credit & Collections Specialist. Well organized and detail-oriented, with excellent

interpersonal and communication skills. Demonstrated management and team

leadership qualities in fast-paced multi-tasking environments.

Effective collections on delinquent accounts

Building and Maintaining Strong Professional Business Relationships

Cash applications

Tracking unearned discounts/deductions

Filing/termination of Uniform Commercial Codes (UCC)

PROFESSIONAL EXPERIENCE

SPORTS AWARDS, Chicago, Illinois 11/11 - Current

Account Manager/Customer Service Representative

Develop business relationships and build rapport, specifically with the nations

YMCA’s. Work closely with these key customer’s to provide timely and accurate

information, including requests for custom quotes, literature, product

specifications, recommendations for most economical product and delivery

solutions, etc., to best serve the customer needs and manage high levels of

service and customer satisfaction.

FRED JOHNSTON TAX & ACCOUNTING, Rosemont, Illinois 10/10 - 06/11

Business Development Specialist

Introduction of the firm to prospective clients through inside cold calling. Built

rapport with potential new customers and scheduled meetings for sales

presentations of company portfolio. Managed the required follow-up to build

relationships with customers. Assessed client needs and potential fit with the

firm, and determining the next steps leading to securing the prospect as a client.

Effectively scheduled 7-10 appointments weekly, leading to the sale of

accounting services.

Consistently exceeded weekly targets.

Earned bonuses on acquiring new business.

COSMO FILMS INC. /ACCO Brands/GBC, Addison, Illinois 06/92 - 08/09

International manufacturer and provider of thermal lamination films and

equipment to various markets in North America, Europe and Asia. Global sales of

$140 million.

Credit/Collection Specialist 1998 - 2009

Reviewed credit references for potential customers and approved credit limits

based on financial analysis. Conducted research and reconciliation of deductions

taken by entire portfolio, including non-trade related items. Prepared and

distributed weekly and monthly reports to sales force personnel and upper

management. Monitored progress of company programs designed to allow

customers to purchase supplies in-volume as payment for equipment.

Filed/terminated Uniformed Commercial Code (UCC) in accordance with D&B

guidelines, as needed. Posted daily cash applications and credit card payments to

customer accounts. Effectively collected $2.5 million on delinquent accounts and

reduced year-over-year delinquency.

Reduced unearned discounts and deductions by 70%.

Managed the reduction of collection agency expenses by 25%.

Assistant Supervisor Outbound Sales Telemarketing 1996 - 1998

Managed and motivated sales force to achieve $1.8 million in annual sales

goals.

Assisted in the development of creative sales programs.

Kept accurate correspondence and potential customer leads for sales force.

Monitored and facilitated various sales programs.

Inside Sales Representative 1992 - 1996

Recognized as “Sales Representative of the Year” for three consecutive

years

(1994, 1995, 1996).

Exceeded individual quotas by an average of $72,000 annually.

Earned a $10,000 trip for new business generation.

Self-driven leader in competitive team building events.

THE ELTON CORPORATION, Streamwood, Illinois 08/89 – 06/90

Outside Sales Representative

Maintained and developed existing customer accounts. Solicited new business

and achieved a successful track record of exceeding monthly sales quotas.

Generated new business through cold calling and existing account

development.

Exceed monthly sales goals by 12%.

Represented company at annual industry trade shows.

EDUCATION

Associates Degree in Applied Science

Harry S Truman College, Chicago, Illinois

Business Administration Studies

University of Illinois, Chicago, Illinois

SALES TRAINING

Webinars offered by New Clients Inc.

Zig Zigler Secrets of Closing a Sale

Les Brown Sales and Motivational Techniques

TECHNICAL SKILLS

Quick books, Sage Act Data Base, Microsoft Word, Excel, PowerPoint, AS400,

BPCS

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