Customer Service Manager

CURRICULUM VITAE

PERMANENT ADDRESS

H. N, ** Bhavana Ghorawal

Sonbhadra UP

Mr: DEENA NATH MAURYA Contact

no.- +919*********

E-mail ID:

**********@*****.***

OBJECTIVE

To gain strengths and exposure in key expertise areas and work in an

excellent environment and professional development opportunities in an

aggressive team oriented environment.

CAREER SUMMARY

I have around Three years of experience in telecom. My exceptional

communication skill combined with my rich and varied technical & mental

skills will prove to be a valuable asset to your industry.

ACADEMIC QUALIFICATION

10 from UP Board in the year 2003

10+2 from UP Board in the year 2005

GRADUATE (B.A) from VBS Purvanchal University, Jaunpur in 2008

PROFEESIONAL QUALIFICATION

Pursuing MBA from 2012 Nagaland University (Allahabad).

SOFTWARE EXPOSURE

Well conversant with MS- Office, word, excel and fluent in operating

Mailing System: Excel, Word, Netscape Mail Internet.

WORK EXPERIENCE IN PREVIOUS COMPANY

Worked with M/s. Sandeep Agency from Aug 2008 to Aug 2009 as Sales

Executive in Ghorawal.

M/S Sandeep Agency is having AD Mini Store & distribution ship of VODAFONE

.

JOB PROFILE

. Interaction with customers

. Telecalling

. Solving problems of customers

WORK EXPERIENCE IN PRESENT COMPANY

Working with VODAFONE DIGILINK Ltd. Team Manager Aug' 2009 to till date &my

work (MDVMS.ADVMS) solve problems like.1.prepaid act. Postpaid act&MNP act

2.Good service provided by MDVMS to AD point and ADVMS give good service

provide in the market 3.Resolv Network problem in my all roots mdvms&advms

4.Hndle 6 distributers.and my zone office in varansi.My Location in

Bhadohi(district)

JOB PROFILE

. Retail - Customer Service Prepaid & Postpaid.

. Interaction with customers&Retailars

. Solving problems of customers

STRENGHTS

. Hardworking, Quick learner

. Good Communication Skills

. Positive Mental Attitude

HOBBY

Watching Movie, Music & Cricket

PERSONAL DETAILS

Father's Name

Mr. Babban Prasad

Date of Birth

02 July 1987

Nationality

Indian

Sex

Male

Marital Status

Unmarried

Language Known

Hindi, English & Bhojpuri

All the particulars furnished are true and correct to the best of my

knowledge.

Signature DEENA NATH

DATED: 1/1/2013[pic]

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