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Customer Service Manager

Location:
Seminole, OK, 74868
Salary:
40000
Posted:
March 16, 2013

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Resume:

Jay Q. Branham

Resume of Qualifications

***** *. ***** ***.

Wagoner, Ok. 74467

918-***-****)

I am interested in pursuing employment opportunities with your organization. The

enclosed resume will provide you with information regarding my background and

experience. I am confident that I possess the skills and capabilities to immediately

assume a productive role in your organization.

As indicated on my resume, I offer:

• Over 7 years management experience

• Experience establishing and implementing cash control policies

• Associates degree in Accounting

• Persuasive skills as a communicator

• Over 3 years accounting experience

• Over 7 years purchasing experience

Should my qualifications be of interest to you, I would welcome an opportunity

for a personal interview to discuss your goals. I feel that I have the qualifications

to be an asset to your organization.

Thank you for your time and consideration. I look forward to hearing from you

soon.

Sincerely,

Jay Q. Branham

PROFESSIONAL OBJECTIVE:

To obtain a position as requiring solid experience managing resources, building an effective team

and coordinating promotional programs. I desire a position with advancement opportunities based

upon individual performance and achievement.

SUMMARY OF QUALIFICATIONS:

• More than 7 years managerial experience with a proven record for controlling cash, purchasing,

ordering merchandise, supervising personnel and directing operations.

• Skills in planning and coordinating multiple projects simultaneously; proven experience

establishing priorities and achieving current and long-range goals.

• Supervisory skills for building teams, directing activities and evaluating progress.

• Influential oral and written communication skills with a proven record for interacting with

individuals with diverse backgrounds.

EDUCATIONAL BACKGROUND:

Central State University

Edmond, Oklahoma

Public Relations and Communications

Seminole Junior College

Seminole, Oklahoma

Associates Degree in Accounting

Seminole High School

Boys State Representative

National Forensic League

Profile:

Influential communication skills…Resourceful… Flexible… The ability to learn and master new

systems with ease…Goal-Oriented…Decisive…Effective Public Speaker… Time Manager Skills

PROFFESIONAL EXPERIENCE:

2010-2011

Whitehorn Cove Marina

Manager

Handled all aspects of Marina Accounting

Al orders for Bar, Restaruant, tackle shop and all marina functions

organized and hosted all events on the property including entertainment and catering events

customer service with tenants and customers

2003-2009

Coldwell Banker Real Estate

Realtor

effective closing techniques

maintained all costumer relations

top 10 producers 3 years running

multi million dollar producer

negotiated contracts

1999-2003

Fast-bucks Pawnworld

Owner/Manager

Handle all cash transactions

All Human Resource and employee benefits

managed 3 locations

1996-1999

Commercial Financial Services

Finance

Account Analyst

• Reconciled 42 multi-million dollar accounts, 18 on a daily basis.

• Handled all deposit transactions totaling over 165,000 transactions per month.

• Reconciled corporate payroll accounts of over 3500 employees.

• Handled corporate investment accounts including stock dividends.

• Maintained corporate Flex-Benefit and Tax Reserve Accounts.

• Generated and reconciled general ledger entries.

• Communicated as sole liaison between corporation and bank representatives.

Accounts Receivable

Teller

• Posted in excess of 5000 transactions daily.

• Restructured procedures for new technologies.

• Balanced and recapped daily transactions.

• Researched and resolved outstanding reconciling items.

• Taught bi-weekly classes covering all facets of Accounts Receivable for Management Trainees.

1995 - 1996

Aaron Office Furniture

Assistant Manager

• Applied management skills in overseeing inventories, ordering merchandise, setting up displays

and providing optimum customer service.

• Handled accounts payable and receivables.

• Identified and resolved problems.

• Handled all purchase orders as well as all purchasing for warehouse stock and office supplies.

1994 – 1995

Memorial Park Cemetery

Family Counselor

• Presented the features and benefits of services.

1991 – 1993

United Artist, Northpark Cinema IV & UA Fontana VI

Assistant Manager

• Implemented operational controls and customer service policies.

• Assured compliance with cash control policies.

• Recruited, hired, trained, developed and motivated employees; handled payroll functions.

• Operated a computer system preparing management and operational reports.

• Handled all purchasing and negotiating of film rentals as well as general supplies.

1988 – 1991

Strothers Twin Cinema, Seminole, Oklahoma

Manager

• Directed all phases of the theater operations including booking of films, staffing, accounts

payable, payroll and customer service. Prepared all documents for refinancing for owner.

REFERENCES

Jay Standley

68984 S 313th rd

Wagoner, Ok. 74467

Home: 918-***-****

Terry Burgin

P.O. Box 173

Wagoner Ok. 74467

Home: 918-***-****

Ginger Werronen

68984 S. 313th rd.

Wagoner, Ok. 74467

Home: 918-***-****



Contact this candidate