HR Business Partner
Resume:
M AR IA F. PEREZ-MARO M
Wellington, Florida 33449
H ome: 561-***-****
C ell: 561-***-****
E mail:*******@*********.***
S U M MARY & PROF I L E
• 14+ years of HR management experience in various industries with strong business orientation, sense of urgency and vision
• Strong track record in creating and implementing a talent system with integrated tools and processes, including performance management, and succession and workforce planning across multiple business units
• Wide exposure to different cultures and customs with ability to create systems that reduce costs and improve productivity
• Expert in handling employee issues in the promotion of a positive employee relations climate
• Human Resources Professional, fully bilingual (Spanish/English)
• Progressive experience in multinational companies with ability to identify and successfully resolve strategic HR issues.
• Successful as a team contributor and a willing resource and mentor to other people regarding leadership, talent and employee relations/employment law
• Extensive experience working with individuals from diverse backgrounds
CORE COMPETENCIES
• Talent Management/Organization Development • Culture & Change Steward • S trategy Architect •
Operational Executor • B usiness Ally • E xecutive Decision Making • I n fluence without Authority • Credible Activist
PROFESSIONAL EXPERIENCE:
EC I Telecom 11/2011 - present
Head of the Americas H R
Overseeing North, Central and South America markets from an HR perspective. Working side by side
with senior executive leadership team to define and execute HR strategies that enable accomplishment of business objectives.
GAP, I NC. 2008 – 9/2011
Regional H uman Resources Manager
Lead Human Resources function for over 90 Gap stores ($200M - 1845+ employee workforce) located
t hroughout the state of Florida, Puerto Rico, M ississippi, Alabama and Louisiana which consist of districts containing single-and multi-store (center) environments. Responsible for organization & leadership development, recruiting, compensation, benefits, performance management and employee relations. Provided expert advice and counsel to nine, later, six districts throughout the region.
Key Accomplishments:
• Talent Management: Lead Top Talent Strategy and capitalized in internal talent & created bench at all levels
• Created, executed and delivered reward programs that increased employee engagement index to
80%, reduced turnover by 6%, and improved EE morale with union vulnerability index (UVI) over
75% throughout all markets
• Decreased ER cases by 47%
COSMO INTERNATIONAL CORP. 2006 - 2007
H uman Resources Manager
Managed the fragrance manufacturing and cosmetic & jewelry export purchasing agent operations
within the human resources arena throughout the US, supporting over 200 salaried and hourly
employees. Reporting directly to t he Executive VP Yanbal Global Supply Chain, managed two person
professional staff focusing on t raining and generalist human resources support. Drove str ategic
business growth by ensuring that high degree of organization development, leadership development and organization effectiveness expertise were aligned against the key business drivers. This included active involvement in the development and execution of strategic initiatives requiring individual, team and organization change. Provided strategic counsel and support to leadership team on change management and organization design. Led Human Resources planning process and leadership development of entire domestic team. Domestic role requiring strong ability to work cross culturally while managing interaction with corporate office located in Lima, Peru.
T-MOBILE 2004 - 2006
H uman Resources Generalist
Sole Human Resources responsibility for 1500 Call Center exempt and non-exempt employees.
Reported to the Human Resources Director. P rovided expert advice and counsel to Customer Care
M anagement Staff and Employees on policy and procedure applications, employee relations,
employment/labor laws, and conflict resolution to promote a fair and equitable work environment.
COLOMBIAN EMERALDS INTERNATIONAL (CEI) 2000 - 2004
Human Resources Manager
Led the human resources function for the CEI and Sales & Operations within the domestic and
international arena. Reported directly to the VP of Sales & Operations, provided support to Owner, VP of Sales & Operations in areas of leadership development, succession planning, compensation, benefits, staffing and employee relations. Strategic HR partner in the business expansion into new markets such as Mexico, New Jersey, Trinidad & Tobago as well as the cruise ship industry.
GTECH WORLDWIDE CORPORATION 1999 – 2000
Regional H uman Resources Manager and Acting Di rector for the Latin America Division
Liaison between the corporate human resources HQ and (7) seven Latin America count ries. M anaged
seven count ry HR Managers, approximately 1500 person global workforce, plus sole human resources
support for 50+ employees within the local IT, Sales and Operation group reporting directly to Sr.
H uman Resources Director and while acting, reported to VP of Operations.
EDUCATION
• Bachelor of Ar ts degree, major in Communications at the "Universidad Central del Ecuador," SA
• Active member of SHRM and of the H uman Resources Association of Broward County
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