Manager Customer Service

James A. Ditto ***** Keswick St. Unit *** Winnetka, CA 91306

818-***-**** **********@*********.***

PROFILE SUMMARY

Dynamic purchasing manager with extensive experience in all areas of

purchasing, technology, and engineering industries. Broad background in

facilities management, inventory control, budget control, financial

management, and purchasing protocols. Recognized for entrepreneurial spirit

that leads to the implementation of new departments and procedures, as well

as streamlined processes. An articulate communicator and negotiator who

effectively leads teams both internally and externally to achieve corporate

objectives.

PROFESSIONAL EXPERIENCE

Moulton Logistics Management, Van Nuys, CA 2006 - Present

Procurement & Facilities Manager

Direct purchasing operations and a staff of 12 housekeeping and facilities

employees, supervising procurement of 90% ($32M) of total company

purchases. Coordinate the bi-coastal maintenance, construction and

housekeeping of four buildings with over 1,000,000 square feet of office

and warehouse space.

. Planned and implemented policies and procedures for a

centralized procurement department, including the establishment

of effective inventory levels and improved inventory control

systems.

. Negotiate terms with vendors that significantly improve buying

power and lower operational costs.

. Negotiate building leases and contracts.

. Control the management of fiscal operating and maintenance, and

capital improvement budgets.

. Motivate employees to achieve peak productivity and performance.

. Manage all aspects of facilities to include; roof, HVAC,

plumbing, electrical and all machinery repairs.

. Work closely with Human Resources regarding all aspects of

Emergency preparedness procedures, CALOSHA compliance, FDA

Regulations and Health Department reporting and inspections.

. Coordinate and reorganize the layout of new and existing

departments for better workflow and communication.

Syska Hennessy Group, Los Angeles, CA 2005 - 2006

Office Manager

Navigated the day-to-day operations of the Los Angeles office. Responsible

for all procurement 5M per annum including negotiations with vendors and

maintaining supplier relations. Manage a staff of 4 employees that are

responsible for purchasing, inventory control, customer service, and office

maintenance.

. Increased visibility for the need of a procurement department

within the organization.

. Decreased overall procurement costs by 13%

. Directed the work allocation of employees that led to greater

efficiency of daily activities.

. Organized office workspace assignment and layout, for the most

effective use of space and resources.

THQ Inc., Calabasas Hills, CA 2002 - 2005

Procurement Manager

Planned and implemented policies and procedures to establish a centralized

procurement department. Monitored Product Development, Quality Assurance

and Corporate budgets totaling of 80M per annum.

. Improved vendor quality, terms, and cost reductions by

negotiating multiple supplier accounts.

. Served on the planning and implementation team for worldwide PO

system (SRM in SAP), leading to Sarbanes-Oxley compliance.

. Designed and implemented inventory and asset tracking system.

EDUCATION

BA Business Administration, Healthcare Management

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