Inside Sales, Appointment setting, Customer Service
Resume:
Randi Gielczyk
Beach Park, IL 60087
abope9@r.postjobfree.com
Objective: Securing a position in inside sales and customer service that
will utilize my communication, sales and organizational abilities.
Education:
1982-1986 Mather High School
1986-1987 University of Illinois at Chicago
1987-1990 Northeastern Illinois University
Areas of study: BA in Marketing, Minor is Spanish
Work Experience:
Ambius (02/10-Present)
. Searched for new lead opportunities through the internet, magazines,
LinkedIn etc.
. Set appointments for reps to sell Ambius services to the retail sector
on a national and local level. Set appointments with C-level
executives
. Used Salesforce to document all calls and appointments
. Assisted with incoming calls, and well as live chats, leading to
additional appointments
. Made between 5 and 20 appointments per week
. Participated in webinars on a regular basis.
. Assisted in training of new tele-appointers
. Received award for National Lead Tele-appointer 2010 & 2011 & 2012
. Achieved highest number of set appointments at 91 appointments
(October 2012)
. Received award for highest impact on National Sales 2012
Broadcast Marketing (01/04 - 03/09)
. Sold "Talking House" to realtors via inside sales
. Average dials 600-900 weekly
. Consecutively top in sales through course of employment
. Sold between 175-200 units monthly
. Place consistently in top 3 in all sales contests
. Assisted in training of new sales reps
. Aided in the design of sales scripts.
Software Direct (10/97-09/03)
. Sold trial memberships of a wholesale software service to new
customers via inside sales
. Average dials 150-200 per day
. Sold between 200-225 trial memberships per month
. Assisted in training of new sales reps
Microstar (6/95-09/97)
. Sold trial memberships of a monthly shareware service to new customers
via inside sales
. Remained in top 5 of sales during entire course of employment
La Costa Products International (05/91-05/95)
. Sold personal care products as well as apparel via telemarketing
. Customer base of 4500 people
. Placed orders as well as upsell and provide customer service to ensure
client satisfaction
. Maintained highest in sales during my employment
. Contributed sales to reach as high as $450,000.
. Aided in the evaluation and eventual purchase of a new computer system
and software for the company.
Professional Services Directory (11/90-04/91)
. Sold advertising space via telemarketing
. Assisted in the production of said advertisements
. Designed accounting directory for Chicago and New York
. Gathered all information for directory include selling ad space within
them
. Assisted in general office work
References available upon request
Compensation History: Job salaries ranged from $24,000 and up plus
commission. Some jobs listed were straight commission.
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