Post Job Free

Resume

Sign in

Sales Customer Service

Location:
Miami, FL, 33131
Posted:
March 14, 2013

Contact this candidate

Resume:

Lisa A. Poropat

*** ******** *** ( Miami, FL ****1 310-***-**** ( abopbg@r.postjobfree.com

Communication and Sales Professional

Business Development / Account Management / Customer Service

Management Business Expertise

Summary In-depth understanding of business processes including customer

service and sales initiatives.

Project Management and Business Acumen

Demonstrated performance has resulted in a successful career and

produced highly satisfied clients. Proven record of leading

successful teams to achieve desired goals. Extremely adept at

multi-tasking and time management.

Exemplary Accomplishments

Successful record of working with teams in the development of

high-quality deliverables.

Career Dynasplint Systems Inc.- Severna Park, Maryland

3/11-Present

Summary Orthopedic Sales Consultant

Prospect, lead and manage sales and revenue in the

rehabilitative medicine market. Provide excellent customer

service skills with clients and co-workers. Combine business

management with a comprehensive skill set to exceed satisfaction

for both doctors and Dynasplint patients.

o Conduct formal presentations educating doctors on the

physiology of connective tissue and how Dynasplint Systems

work

o Customize each individual fitting for a Dynasplint to meet

patient needs

o Increase satisfaction and build partnerships with

rehabilitation facilities in the Los Angeles and Orange

County area

o Communicate directly on patient agreements and insurance

billings to ensure customer compliance and follow up on

product usage

o Maintain a record of splints that are in the field and in

personal inventory

o Exceed territory financial targets on a monthly, quarterly

and annual basis

RJ Reynolds Tobacco Company- Winston-Salem, North Carolina

6/10-3/11

Territory Sales Manager/ Trade Marketing

Exemplify exceptional territory management of RJ Reynolds

products and processes through exceeding the yearly business

plan which includes operating income, profitability objectives,

and building Camel as a Total Tobacco Brand. Lead business

through the Trade Marketing Expansion by demonstrating excellent

teamwork with co-workers, peer to peer coaching and the

effective transfer of knowledge to others to deliver business

results.

o Responsible for selling and executing national/local brand

building marketing programs and initiatives for Camel

products within accounts

o Achieve assigned quantitative and qualitative sales goals

and brand building measures

o Building outstanding relationships with store personnel by

providing expert tobacco consumer insights and advice

through the development of individual business plans

o Participate in relationship marketing by conducting

effective "1 to 1" consumer engagement through a thorough

understanding of consumer marketing brand strategies

o Actively promote the marketing mix through discussions with

retailers using analytical proficiency and influencing

skills to promote a beneficial business plan for RJ

Reynolds and its retailers

Enterprise Rent-A-Car - Torrance, California

5/09-8/09

Sales Intern

Gain understanding of overall operations of the Enterprise

Rental and Sales Division. Manage responsibilities of profit and

loss statements of customer rentals and returns. Maintain the

highest integrity at all times and adhere by company policy when

working with all types of customers, vendors and co-workers.

Understand the effective management of Enterprise sales process

by gaining knowledge through participation in marketing and

sales projects.

o Responsible for acquiring new business and developing

relationships with potential clients

o Accountable for collections and returns of vehicles

o Work in a team environment to exceed sales initiatives

o Provide superior customer service skills to ensure client

satisfaction and repeat business

Awards Dynasplint Vice President's Club Member, 2013

Dynasplint "Western Top Producers," 2012

Dynasplint Top Sales Award, "40 for 40," 2011

Rj Reynolds Top 5 Territory Managers - Western Region, 2011

RJ Reynolds "WOW Award"- Highest Increase in SNUS Territory

Revenue -Western Region, 2010

Arizona Academic Excellence Award, 2006-2010

Education University of Arizona - Tucson, AZ, Bachelor of Arts,

Communication, 5/10



Contact this candidate