Lisa A. Poropat
*** ******** *** ( Miami, FL ****1 310-***-**** ( abopbg@r.postjobfree.com
Communication and Sales Professional
Business Development / Account Management / Customer Service
Management Business Expertise
Summary In-depth understanding of business processes including customer
service and sales initiatives.
Project Management and Business Acumen
Demonstrated performance has resulted in a successful career and
produced highly satisfied clients. Proven record of leading
successful teams to achieve desired goals. Extremely adept at
multi-tasking and time management.
Exemplary Accomplishments
Successful record of working with teams in the development of
high-quality deliverables.
Career Dynasplint Systems Inc.- Severna Park, Maryland
3/11-Present
Summary Orthopedic Sales Consultant
Prospect, lead and manage sales and revenue in the
rehabilitative medicine market. Provide excellent customer
service skills with clients and co-workers. Combine business
management with a comprehensive skill set to exceed satisfaction
for both doctors and Dynasplint patients.
o Conduct formal presentations educating doctors on the
physiology of connective tissue and how Dynasplint Systems
work
o Customize each individual fitting for a Dynasplint to meet
patient needs
o Increase satisfaction and build partnerships with
rehabilitation facilities in the Los Angeles and Orange
County area
o Communicate directly on patient agreements and insurance
billings to ensure customer compliance and follow up on
product usage
o Maintain a record of splints that are in the field and in
personal inventory
o Exceed territory financial targets on a monthly, quarterly
and annual basis
RJ Reynolds Tobacco Company- Winston-Salem, North Carolina
6/10-3/11
Territory Sales Manager/ Trade Marketing
Exemplify exceptional territory management of RJ Reynolds
products and processes through exceeding the yearly business
plan which includes operating income, profitability objectives,
and building Camel as a Total Tobacco Brand. Lead business
through the Trade Marketing Expansion by demonstrating excellent
teamwork with co-workers, peer to peer coaching and the
effective transfer of knowledge to others to deliver business
results.
o Responsible for selling and executing national/local brand
building marketing programs and initiatives for Camel
products within accounts
o Achieve assigned quantitative and qualitative sales goals
and brand building measures
o Building outstanding relationships with store personnel by
providing expert tobacco consumer insights and advice
through the development of individual business plans
o Participate in relationship marketing by conducting
effective "1 to 1" consumer engagement through a thorough
understanding of consumer marketing brand strategies
o Actively promote the marketing mix through discussions with
retailers using analytical proficiency and influencing
skills to promote a beneficial business plan for RJ
Reynolds and its retailers
Enterprise Rent-A-Car - Torrance, California
5/09-8/09
Sales Intern
Gain understanding of overall operations of the Enterprise
Rental and Sales Division. Manage responsibilities of profit and
loss statements of customer rentals and returns. Maintain the
highest integrity at all times and adhere by company policy when
working with all types of customers, vendors and co-workers.
Understand the effective management of Enterprise sales process
by gaining knowledge through participation in marketing and
sales projects.
o Responsible for acquiring new business and developing
relationships with potential clients
o Accountable for collections and returns of vehicles
o Work in a team environment to exceed sales initiatives
o Provide superior customer service skills to ensure client
satisfaction and repeat business
Awards Dynasplint Vice President's Club Member, 2013
Dynasplint "Western Top Producers," 2012
Dynasplint Top Sales Award, "40 for 40," 2011
Rj Reynolds Top 5 Territory Managers - Western Region, 2011
RJ Reynolds "WOW Award"- Highest Increase in SNUS Territory
Revenue -Western Region, 2010
Arizona Academic Excellence Award, 2006-2010
Education University of Arizona - Tucson, AZ, Bachelor of Arts,
Communication, 5/10