Communications

Daniel Forte

Email: ********@***************.***

Address:

City: Fairfield

State: CT

Zip: 06824

Country: USA

Phone: 203-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Reliable customer service representitive with over two years hands-on retail warehouse experience in a fast paced enviroment.

Educational Background:

High School Dipolma from Southern Connecticut state University, New Haven CT 1/2001 to 12/1997 (Communications)

Job History / Details:

Career Overview

Reliable customer service representitive with over two years hands-on retail warehouse experience in a fast paced enviroment.

Core Strengths

Store maintenance

Invoice processing

Creative problem solver

Excellent communication skills

Courteous demeanor

Active listening skills

Quick learner

Shipping and receiving professional

Adaptability

.Data entry

.Computer literate

.C

.Filing

Internet research

.Microsoft excel

.Microsoft Office

.Microsoft Outlook

.Microsoft Word

.Time Management

.Telephone Skills

Accomplishments

Customer Assistance

Assisted with Shipping and receiving company merchandise and diligently completed all assigned tasks, working overtime as needed.

Work Experience

April 2010 to April 2011

Bob's Discount Furniture Bridgeport, Connecticut

Warehouse Associate

Maintained cleanliness and presentation of stock room and production floor.Communicated all merchandise needs or issues to appropriate supervisors.Assisted with customer pick ups,. Integrated showroom with with new merchandise, also assembled all new merchandise.Oversaw all cafeteria duties.

December 2009 to February 2010

Staff Mark Bel Camp, Maryland

Order Processor

Created computer based shipping labels and invoices. Assisted inventory control with kitting project placing samples in plastic bags for a promotional project.

Oct 2008 to Jan 2009

Created computer based shipping labels and invoices.

July 2009 to September 2009

Twenty-Nine Sixteen Security Owings Mills, Maryland

Security Guard

Provided ongoing security service, including making sure all entrances to property were secured. Oversaw all visitor and contractors access to assigned property. Monitored and and made rounds of assigned property on hourly basis.

June 2008 to July 2008

AR-CE Enterprises Havre De Grace, Maryland

Laborer

Assisted with all general laborer duties for welding company .

February 2008 to June 2008

First Team Aberdeen, maryland

Production Worker

Rite Aide: Picked orders by pick to light system.

Archway Marketing: Picked and packed orders.

Lifoam: Monitored production line for a gel and capping machine for blue ice packs.

June 2007 to September 2007

Avports White Plains, New York

Maintenance helper

Maintained cleanliness and presentation of airport property. Supervised landscape grounds crew to make sure all areas of property were properly maintained. Assisted maintenance personnel with assigned projects.

March 2006 to June 2007

Home Depot Fairfield, Connecticut

Overnight Freight Team Member

Packed out freight for all departments. Organized and packed out all overhead stock for all departments. Assisted customers with finding products during store operating hours.

October 2004 to December 2005

Target Corporation Trumbull, Connecticut

Sales Team member

Routinely answered customer questions regarding merchandise and pricing.

Worked as a team member performing cashier duties, product assistance and cleaning.

Politely assisted customers in person and via telephone.

Communicated all merchandise needs or issues to appropriate supervisors.

Recommended, selected and helped locate merchandise based on customer needs and desires.

Guaranteed positive customer experiences and resolved all customer complaints.Assisted customers with store and product complaints.Assisted customers in person and via telephone.

September 1998 to October 2004

Hachette Filipachhi Media Greenwich, Connecticut

Billing Coordinator

Processed order information in to Ad Marc computer based program that generated billing invoices. Maintained order files and monthly issue folders for assigned magazines.

January 1998 to September 1998

Walt Disney world Lake Buena Vista, Florida

Custodial Host

Routinely answered guest questions regarding attractions and giving directions.Provided ongoing guest service.Guaranteed positive guests experiences and resolved all guests complaints. Maintained cleanliness and presentation of property.

Educational Background

1998 Southern Connecticut state University New Haven, Connecticut

Bachelor of Science Communications

Coursework in Business, Marketing and Communications

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