account management
Resume:
Heidi Hulett
Email: *********@********.***
Address: ***** ********* *****
City: Burr Oak
State: MI
Zip: 49030
Country: USA
Phone: 269-***-****
Skill Level: Management
Salary Range: 75
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
HEIDI R. HULETT
60780 Shoreline Drive
Burr Oak, MI
*********@********.***
OVERVIEW:
* Proven record in sales and new business acquisition; responsible for account management, building and maintaining solid customer relationships.
* Proficient in gathering and interpreting data, implementing business strategies in order to gain new business and market share.
* Experienced in market research, strategic negotiations and new business implementations to gain and maintain business.
* Strong relationship skills, excellent time and self-management skills with the ability to manage numerous projects simultaneously.
PROFESSIONAL EXPERIENCE:
FedEx Services * Chicago, IL 4/2002-9/2012
A leading logistics services company
SENIOR STRATEGIC ACCOUNT EXECUTIVE
* Exceeded quota year over year with an average of 115% Domestic, 120% International and 118% in LTL freight.
* Managed $2.9 Million in yearly revenue, including 60% Domestic, 30% International and 10% LTL freight.
* Grew territory 20% year over year.
* Analyze customer needs and offer viable solutions to streamline operational processes improve profitability and cut costs.
* Create and deliver presentations including: customer business reviews, value quantifications, competitive analysis and implementation plans.
* Maintain strong relationships with internal FedEx departments and operating companies in order to close and maintain new business.
* Identify opportunities within new and existing accounts to up-sell FedEx services.
* Assisted in gaining sponsorships for local ALA and IFMA.
* Acting DSM, Mentor for 8 new hires, completed rigorous FedEx Management Program and responsible for managing current team and running sales meetings.
Ikon Legal Document Services * Chicago, IL 2000-2002
A leading provider of legal office solutions with a comprehensive sales, service and technology portfolio
ACCOUNT EXECUTIVE
* Accountable for daily service, invoicing, and follow-through of document productions for over 300 attorneys.
* Aggressively sought out over 250 new buyers by cold calling and networking via current clients.
* Responsible for 70% sales growth in a 12 firm territory averaging $900K total sales per year.
* Consistently met and exceeded territory quota and personal sales goals.
Mednetrix.com Incorporated * Boca Raton, FL 1999-2000
A leading provider of online marketing, health information and e-commerce tools for physicians
PRODUCT MANAGER
* Conducted high-energy cold-calling campaign, averaging 60 calls per day and successfully opening up new sales territory for a start-up Internet Company.
* Managed 10 employees.
* Generated sales of $725K over an11- month period.
* Established and maintained good rapport with over 200 accounts in the Internet Healthcare industry.
* Conceived promotional graphics ideas (posters, brochures, ads in trade publications, newsletters and promotional mailers).
* Initiated E-Commerce program to generate income through physician web sites.
American Backhaulers/CH Robinson * Chicago, IL 1996-1999
Innovative leader in the freight brokerage industry
ACCOUNT EXECUTIVE
* Developed and managed 40 quality accounts through cold calls and referrals.
* Created initial business within the Canadian market.
* Generated $1.2M in new sales within first year.
* Increased sales by 20% per year.
* Performed efficient trouble-shooting of account problems.
* Trained and motivated new sales representatives.
* Assisted in the recruiting of 100 new employees per year.
Motorola Inc. Cellular Infrastructure Group * Arlington Heights, IL 1994-1996
Global leader in communications
MECHANICAL BUYER
* Managed and purchased five commodities.
* Initiated a research team to find alternate finishing technologies to improve quality and pricing of aluminum castings.
* Negotiated quarterly pricing with suppliers based on the highly fluctuating metal market.
INTERNSHIP
Michigan International Development Center * United Resins * Southfield, MI 1993
MARKETING RESEARCH INTERN
* Provided marketing research and consultative services to corporation seeking international exposure.
* Assisted in supervising the development/implementation of an international marketing program.
EDUCATION
Michigan State University * Bachelor of Arts in Marketing & Logistics * Minor in Materials & Logistics Management
East Lansing, MI
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