Administrative Assistant
Resume:
Keisha Gatlin
Email: ********@*************.***
Address:
City: Tylertown
State: MS
Zip: 39667
Country: USA
Phone: 601-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative. I am excited to utilize my skills and assets toward promotion and the betterment of the company.
Educational Background:
High School Dipolma from University of New Orleans, New Orleans LA 1/2001 to 5/1996 (Psychology)
High School Dipolma from L. W. Higgins High School, New Orleans LA 1/2001 to 9/2012
Job History / Details:
Career Overview
Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative. I am excited to utilize my skills and assets toward promotion and the betterment of the company.
Skill Highlights
Administrative support
Meets/exceeds goals
Self-starter
Attention to detail
Microsoft Office skills
Proofreading
Telephone skills
Creative problem solving
Core Accomplishments
Multitasking
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
File Management
Prepared VR1 reports for employees, closed terminated employees, completed final reports and insured that all documentation has been received and filed.
Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Professional Experience
August 2008 to May 2010
Southwest MS Opportunity, Inc. McComb, MS
Case Manager
Supplied assistance to low-income households.
LIHEAP, mortgage assistance, utility assistance, Weatherization, case management for college students and select households.
Assesed each household and determine which devices is needed.
Aided in the distribution of Angel Food Network food boxes to elderly clients.
Solicited vendors for health fair.
Assisted other case managers with their assigned counties.
Attended various training workshops throughout state.
September 2001 to November 2002
Ruttley Enterprises Marrero, LA
Distribution Manager
Supervised 15 solicitors and 4 truck drivers.
Customer service.
Revised maps and call sheets for solicitors' calls and drivers' pick-up routes.
Sorted, packed, and shipped solicitors' packs.
Contacted 4 store managers to determine inventory needs.
Routed truck drivers to appropriate store location.
Payroll for solicitors and drivers.
July 1995 to September 1998
Bridge City Correctional Center for Youth Bridge City, LA
Typist Clerk III
Managed incoming and outgoing calls for busy Warden's office.
Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
Updated and corrected departmental handbook,
Assisted with planning of OYD departmental meeting including soliciting and recruiting of potential donors and vendors, drafting and finalizing programs, and filling and distributing gift bags.
Drafted and submitted final memos and routed them to appropriate departments or agencies.
Supervise juvenile offender.
Drafted and submitted final employee VR1s and investigations.
Education
University of New Orleans New Orleans, LA
Psychology
L. W. Higgins High School Marrero, LA
High School Diploma College prep
Kiwanis's Leadership Award
Key Club
Member of Volleyball (Team Captain 1993), Basketball (Team Co-Captain 1992, Captain 1993) and Track (Team Captain 1993) teams.
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