Richard D. Makowski
Email: ********@*********.***
Address: *** ********* ****
City: Chuluota
State: FL
Zip: 32766
Country: USA
Phone: 407-***-****
Skill Level: Experienced
Salary Range: 40000 TO 60000
Primary Skills/Experience:
Insurance adjusting, negotiation, marketing
Educational Background:
BS from Indiana University of Pa.
Job History / Details:
RICHARD D. MAKOWSKI
205 Clearview Rd. Chuluota, FL 32766 407-***-**** ********@*********.***
PROFILE
Analytical, solutions oriented professional with extensive experience in facilitating key aspects of high exposure and complex claims, as well as managing/overseeing general business operations. Thrives
within fast paced environments and goes above and beyond to maintain strong organizational images.
Areas of expertise include:
*Claims Handling *Operations Management *Sales Development *Supervision
*Staff Development *Process Improvement *Issue Resolution *Negotiations
*Risk Exposure *Accounting *Compliance *Data Analysis
SELECTED HIGHLIGHTS
Investigated and adjusted multimillion dollar losses while handling multi line claims; negotiated numerous settlements with clients after thorough and extensive investigations.
Utilized superior communication and interpersonal skills to build trustworthy rapport with
policyholders, claimants, and witnesses and obtain pertinent claims information.
Effectively directed day to day business operations including hiring, inventory, sales, accounting,
merchandising, and advertising while managing a retail store.
CAREER TRACK
Multi Line General Adjuster, PENINSULA INSURANCE BURUREAU 2011 to Present
All Lines General Adjuster, CJW & ASSOCIATES 1991 to 2011
Investigated, evaluated, and resolved complex first and third party insurance claims (as well as fraud,
premises, product, and false arrest claims).
Gathered and analyzed all pertinent data; researched all policy coverage and applicable law issues.
Secured recorded interviews with involved parties.
Advised carriers of exposure and scoped and diagramed losses.
Collaborated with various field experts and initiated accident reconstruction investigations.
Initiated settlement negotiation efforts.
Attended mediation hearings for defense counsel and insurance carriers.
Conducted activity checks for surveillance work.
Marketed business contacts to develop and grow client base.
Previous Roles: Multi Line Adjuster (GAB Business Services); Store Manager (Circus World Toy Stores, Inc.)
EDUCATION / TRAINING
Bachelor of Science (B.S.) in Marketing, INDIANA UNIVERSITY OF PENNSYLVANIA
520 Multi Line Adjuster s License (FL) GAB Business Services Adjuster s School (CO)
Institute of Police Technology: Traffic Accident Investigations & Reconstructions