York, PA 174**-***-****
********@***.***
www.linkedin.com/pu
b/tiffany-markey/1a
/332/400
Tiffany Markey
Objective I would like to continually further my education to
better myself and the company for which I work.
Employment 1989 - Present Kahn Lucas Lancaster, Inc.
Lancaster, PA
Network Administrator 2000 - present
Continued some responsibilities of previous title.
Assist and oversaw the installation of LAN. Including
file server, email server, Ethernet card into AS/400,
routers, firewall, and re-cabling of the building.
Purchase and configure new PC, server, Blackberries,
printer, etc...
Assist in installation of wireless connection to
Internet and line of sight wireless connection of two
warehouses.
Create and maintain users, permissions and logon scripts
on the Windows 2003/00.
Install and maintain a Windows 2000 file server in our
PA and NY office. Also install and maintain
Exchange 2000 server.
Assist in planning and move of entire NY (2007) and PA
(2005) office.
Installed Windows XP on all PCs. Also upgraded to
Windows 7.
Troubleshoot and solve network issues.
Maintain user accounts on our customer web sites.
Install a Blackberry server and maintain Blackberries
and accounts.
Upgrade and Maintain Windows 2003 network including
Exchange 2003. Install and maintain Windows 2003 domain
controllers in PA and NY office. Install and maintain
Exchange 2003 server. Upgrade and maintain a Blackberry
server and RIM wireless devices. .
Install and Maintain Symantec Multi-tier Protection
Suite, Server and users.
Install and Maintain Symantec Backup Exec 2010,12, 11d,
etc.
Setup and maintain all servers, domain controllers,
file, web, database, systems, terminal, blackberry,
media servers, etc.
Continual backup monitoring to maintain integrity.
Assist and install VMware ESX 3.5, and convert all
physical servers to virtual machines.
Maintain integrity of all hosts and virtual machines.
Upgrade to VSphere 4.1 in both locations and convert all
virtual machine versions.
Maintain Licensing for Microsoft, Symantec, and Adobe
Upgrade and install Windows 2008 and Exchange 2010.
Jr. Network Administrator 1997 - 2000
Continued some responsibilities of previous title and
monitored the activities of two system operators.
AS/400 Security and user menu setup.
Terminal and printer purchase, setup and maintenance
using twinax connection.
PC purchase, installation of software and PC
troubleshooting using Windows 95/98 and Windows 3.1
operating systems.
Installation and use of Client Access for Windows 95.
Use of Internet for PC troubleshooting, downloads and
setup of users on vendor web sites.
Program Librarian 1992 - 1997
Monitor the AS/400 system operations and continued
responsibilities of previous title.
Maintain email users on the AS/400 email system, monitor
the AS/400 job scheduler, and backup management.
Performed EDI calls and purges using Premenos.
Report distribution management. Backup for printing
special forms and data entry.
System Operator 1989 - 1992
Monitor the AS/400 system.
Inventory and purchase of computer supplies, computer
paper, special forms, and office supplies.
Performed EDI calls using Premenos.
Maintain operational documentation.
Print special forms and data entry.
Data entry of invoices and distribution of the invoices.
Filing.
Education January, 2007 Microsoft Certification
Pennsylvania
Microsoft Certification MCSE / MCSA
May - July, 2006 Dale Carnegie Lancaster, PA
Dale Carnegie Course
Course on human relations and public speaking.
February 10&11, 2003 Compumaster Harrisburg, PA
Supporting, Troubleshooting, and Optimizing Windows 2000
Course on PC supporting and troubleshooting using
Windows 2000.
June 26&27, 2000 Compumaster York, PA
Supporting, Troubleshooting, and Optimizing Windows NT
4.0
Course on PC supporting and troubleshooting using
Windows NT 4.0.
February 22&23, 2000 Compumaster Lancaster, PA
Understanding Network Fundamentals
Course on the basis of networking.
December 11, 1998 Compumaster York, PA
Advanced PC Troubleshooting Techniques Clinic
Course on PC troubleshooting and diagnostics in Windows
95.
December 9&10, 1998 Compumaster York, PA
Troubleshooting, Maintaining, and Upgrading PCs
Course on PC troubleshooting, diagnostics, maintaining
and upgrading. Hands-on training included disassembling
and re-assembling a PC.
September 5, 1997 PC Easy East
Petersburg, PA
Microsoft Windows 95 - Changes
Course to explain the differences between Windows 95 and
Windows 3.1.
October 11, 1996 Harrisburg Area Community
College Harrisburg, PA
Understanding PC System Technology
Course to explain the terminology, components and their
functions in PCs. CPU's, memory, drives, bus
structures, interface standards, and system
configurations were discussed.
November 10, 1995 Inacom Information
Systems Lancaster, PA
Troubleshooting PCs
Course on preventative maintenance, hard drives, memory,
diagnostics, basic printer, maintenance, upgrading and
viruses.
September 18, 1995 PC Easy East
Petersburg, PA
Microsoft Windows 3.1 Intermediate
Course on the use of Windows 3.1
1986-1989 York County Vocational
Technical School York, PA
Computer Technology I, II and III
Other courses included Geometry, Algebra I and II,
Biology, Astronomy,
Oceanography, Vocational Office Practice, and Novel
Reading
Activities were Vocational Industrial Clubs of America,
Volleyball and assisted with school attendance.
1986 - 1986 Eastern York High School
Wrightsville, PA
Courses studies - Academics
Hardware Skills A brief list of hardware and software that I am
experienced with.
Dell Servers, Dell Tape Libraries, Gateway Servers
EMC SAN, Equal Logic SAN, Brocade Fibre Switches,
Extreme Switches, Cisco Switches and Routers
A brief list of PC hardware and software that I am
experienced with.
PC includes Dell, Gateway, HP, Dell, and Compaq. Also
a variety of laptops.
Software Skills A brief list of hardware and software that I am
experienced with.VMware vSphere 4.1, ESX 3.5, Microsoft
Exchange 2010/2003/2000 Server, Windows 2008/2003/2000
Server, Windows NT Server, Windows 7. XP, 98, 95, and
3.1, Microsoft Office 2010,2007, 2003, XP, 2000, 97,
for 95, and for 3.1, Symantec Multi-tier Protection
Suite, Symantec Backup Exec 2010, 12.5, 11, IBM Client
Access, Microsoft Internet Explorer 9,8,7,6.